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<strong>Inspector's</strong> <strong>Field</strong> <strong>Manual</strong><br />
III. Factor Level Descriptions:<br />
1. Knowledge required by position:<br />
- Thorough and full technical knowledge and understanding of current immigration and nationality<br />
laws, regulations, precedent decisions, policies, and procedures applicable to the inspection and examination<br />
functions, including procedures for referring applicant for exclusion hearings, as necessary.<br />
- Knowledge and skill in interview techniques. Must use diplomacy, be tactful, resourceful, and discreet<br />
in dealing with and eliciting information from applicants and possess the ability to comprehend and correlate<br />
gathered facts.<br />
- Thorough knowledge of rules of evidence and administrative procedures in taking sworn statements.<br />
Knowledge of areas of law concerning search and, seizure, civil rights, arrest authority and the constitution.<br />
- Must possess keen insight into human behavior and make accurate discerning decisions based on<br />
examination of documents presented, responses to questions, appearance of applicants, their mannerisms, as<br />
well as their other actions and reactions.<br />
- Broad knowledge of all Service functions in order to recognize, develop, and refer for appropriate<br />
action, information of value to other operational areas.<br />
- Basic knowledge of current Customs and other federal inspection agency laws as they relate to<br />
assigned duties.<br />
2. Supervisory controls:<br />
Receives general supervision from assigned supervisor, who issues general oral and/or written<br />
instructions. Most duties are performed and decisions made independently. Supervisor is available for advice<br />
and assistance on matters not covered by established procedures. Work is reviewed on a spot check basis.<br />
3. Guidelines:<br />
Guidelines include the Immigration and Nationality Act and other related laws and regulations, field<br />
manuals, the Administrative <strong>Manual</strong>, judicial, and administrative precedent decisions, Service Lookout Book,<br />
various Service databases, and daily instructions. The inspector must exercise good judgment in applying laws,<br />
regulations and procedures to cases, most of which are clearly covered by the guidelines and precedents.<br />
4. Complexity:<br />
Incumbent performs inspection duties in compliance with certain federal statutes, and in accordance<br />
with established policies and procedures. As necessary, incumbent conducts intensive and detailed<br />
interrogations which are prompted by applicants for entry to the United States who are suspected of: (1) alien<br />
smuggling; (2) false claims to United States citizenship; (3) presenting fraudulently obtained documents of<br />
others; (4) presenting altered or counterfeit documents; (5) attempting to enter by scheme or devious means; (6)<br />
terrorist activity; (7) smuggling of illegal drugs and/or other contraband. Referrals for exclusion hearing must<br />
be accurate, concise, and firmly rooted in law. May be called upon to use proper and safe law enforcement<br />
techniques in the above cases, including arrest and detention of persons involved. Adjudicates a wide variety of<br />
applications and petitions for benefits under the Immigration and Nationality Act, including cases involving<br />
novel and complex application of law and regulation.<br />
5. Scope and effect:<br />
The purpose of the position is to properly categorize and admit United States citizens and entitled<br />
aliens into the United States. Prompt and efficient performance of duties facilitates legal entry, while denying<br />
entry to those not authorized to enter the United States under the exclusion laws (terrorists, narcotic traffickers,<br />
etc.).