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Rewards & Loyalty: the Gift Card business model<br />

MERCHANTS Refund<br />

claim<br />

at the heart<br />

of relationship<br />

Prepaid Services<br />

Offering<br />

CORPORATE CLIENTS<br />

Use<br />

Corporate:<br />

CORPORATE EMPLOYEES<br />

Distribution<br />

Employee recognition, sales incentives, loyalty<br />

End user (employee or sales network):<br />

Increased purchasing power, flexible, secure<br />

and convenient<br />

Acceptance network:<br />

Mostly filtered loop (retailers, groceries, etc)<br />

A worldwide player: already over €1bn in issued volume<br />

30<br />

Rewards & Loyalty<br />

Operating revenue<br />

Interest on float<br />

Total w/o Program<br />

Related Services<br />

Revenue/Issue<br />

Volume<br />

7,3%<br />

1.6%<br />

8.9%<br />

Program Related Services 2.8%

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