USER MANUAL - iO Talk & iO Play

FAQ’s / TROuBLeshOOTIng
My kit does not turn on when I turn on the car’s ignition
>> Check that you have +12V on the red wire at the control box when the iginition is on. If not then your
vehicle may not have a 12V feed to the stereo and you will need to source one elsewhere or use an
Autoleads 06-SENSE.
My Bluetooth device does not pair with the iO PLAY2
>> Please check that your device uses a standard PIN code for automatic recognition. If it does not
then please refer to the ‘pairing with user pin’ menu to assign a specific PIN code to your device.
Please also check that you do not have 5 devices already paired.
My device will not connect to iO PLAY2
>> Please ensure that Bluetooth is turned on on your device and that it is within range of the iO PLAY2.
Please also ensure that there are not two devices already connected to iO PLAY2.
Is my device compatible with iO PLAY2?
>> If your device has Bluetooth built in then it will be able to connect and function with iO PLAY2.
Please note - Not all features are compatible with all handsets. Please visit www.my-io.com
for more information.
I cannot control track up / down or play / pause from the kit
>> Your device is most likely not AVRCP compatible or you are using the Aux input jack which does
not support the AVRCP feature.
how do I perform a full reset on my kit?
>> To activate the factory reset hold down both the red and green buttons whilst in the home screen
for 10 seconds. The kit will then briefly power down and then back on again with all features and
settings reset. You will then need to re-pair your phones etc.
My kit does not turn off?
>> Please check that you have used the correct ignition wire in the vehicle as some ignition feeds do
not shut down immediately.
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