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MS9500 Voyager Series - Metrologic-Shop.de

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TROUBLESHOOTING GUIDE<br />

Symptoms Possible Causes Solution<br />

The unit beeps<br />

at some bar<br />

co<strong>de</strong>s but NOT<br />

for others of the<br />

same bar co<strong>de</strong><br />

symbology.<br />

The unit beeps<br />

at some bar<br />

co<strong>de</strong>s but NOT<br />

for others of the<br />

same bar co<strong>de</strong><br />

symbology.<br />

The unit scans<br />

the bar co<strong>de</strong> but<br />

there is no data.<br />

The unit scans<br />

but the data is<br />

not correct.<br />

The unit is<br />

transmitting<br />

each character<br />

twice.<br />

The bar co<strong>de</strong> may<br />

have been printed<br />

incorrectly.<br />

The unit is not<br />

configured correctly<br />

for the type of bar<br />

co<strong>de</strong> being scanned.<br />

The minimum symbol<br />

length setting does<br />

not work with the bar<br />

co<strong>de</strong><br />

The unit’s<br />

configuration is not<br />

correct.<br />

The unit’s<br />

configuration is not<br />

correct.<br />

The unit’s<br />

configuration is not<br />

correct.<br />

Check if it is a check<br />

digit/character/or bor<strong>de</strong>r problem.<br />

Check if the correct minimum<br />

symbol length is set.<br />

Make sure the scanner is<br />

configured for the appropriate<br />

mo<strong>de</strong>.<br />

Make sure that the proper PC type<br />

AT, PS2 or XT is selected. Verify<br />

the correct country co<strong>de</strong> and data<br />

format is selected. Adjust the<br />

inter-character <strong>de</strong>lay symptom.<br />

Increase the interscan co<strong>de</strong> <strong>de</strong>lay<br />

setting. Adjust whether the F0<br />

break is transmitted.<br />

It may be necessary to try this in<br />

both settings.<br />

29

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