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This is called looping back, because you create a loop at one end of the cable. Loopback is a powerful<br />

diagnostic technique that can also pinpoint which part of your hardware is broken. When you’re in a<br />

situation where you cannot swap a network card (suppose you only have one high-speed network card in<br />

your server), you’ll probably want to run the diagnostics program that comes with the network card. This<br />

program will likely ask you for a loopback plug—one that makes the network card talk to itself by<br />

connecting its send pins directly to its receive pins.<br />

Ethernet uses an RJ-45 plug, where only four pins out of eight really matter. Some Token-Ring cards use<br />

a DB-9 plug, where only four pins out of nine really matter. Some can use either a DB-9 or an RJ-45.<br />

If your network card seems okay when you connect the loopback plug to it, you can rule out cable<br />

problems by moving the loopback plug farther up the line. For example, you can connect the<br />

workstation’s cable that normally plugs into the wall in between the network card and the loopback plug.<br />

You might need a gender-changer to do this (which looks very much like a telephone coupler for an RJ-45<br />

plug). You plug the loopback into the coupler, the coupler to the network cable, and the network cable<br />

into the network card, and then run the diagnostic test again.<br />

If that seems okay, you can connect the loopback plug to the end of the cable that normally plugs into the<br />

hub and then test again. This rules out the entire cable run as a source of transmission or reception<br />

problems.<br />

Out of Gas on the Information Superhighway<br />

Running out of system resources is enough to make any operating system sing the blues—and stop you<br />

from operating properly. Knowing how to rule out (or rule in) a resource problem gets you closer to a<br />

solution.

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