Read the DyStar Sustainability Report 2011...

Stakeholders
Community and NGOs
Corporate Social
Responsibility advocacy
groups
Industry associations
Media
Shareholders
Stakeholder expectations Our responsibility How we engage
Safety from potential hazards of business
operations. Prevention of pollution and
contamination. Support for community
development.
Operate business with social and environmental
responsibility. Disclose material information.
Contribute to addressing issues facing
the industry.
Prompt response to questions and
enquiries. Information about company
performance, new products and services.
Reasonable return on investment,
Sustainable and long-term growth of
business.
“All of our stakeholders play a key role at
DyStar. We work closely with our customers to
reduce our overall impact to the environment.
Last year, 2011, was an extremely successful
year and we were able to complete a number of
projects which yielded significant environmental
benefits. These efforts continue to be of paramount
importance to us and we will take to this to the
next level in years to come.”
Rajesh Balakrishnan
Sales Area Manager South Asia and Country Manager India
Stringent plant safety procedures to prevent
spills and accidents. Contribute to the
wellbeing of neighbouring communities.
Communicate our sustainability strategies
and programmes. Report on our impacts
and actions being taken.
Share necessary information and experiences
to help articulate industry response to
social, environmental and economic issues.
Offer information in a timely, efficient
and transparent manner.
Create well informed business strategies.
Implement Strategies effectively. Build
long lasting brand equity.
Establish contacts with local NGOs
directly or by attending conferences
and seminars. Establish dialogue with
the local community. For example, DyStar
plant management at Gabus, Indonesia
meets quarterly with the community
leaders from the neighbour village to
discuss any pertinent issues. See chapter
on Society for more examples.
DyStar became a signatory of the UNGC
in 2011. DyStar also joined Singapore
Compact for Corporate Social Responsibility
in 2011. Attend corporate social responsibility
seminars and conferences to meet interest
groups. This report is a key initiative to
report on our social and environmental
performance and invite feedback from
interested groups.
DyStar is a member of several national
and international chemicals and dyestuff
industry associations worldwide. Our
local managers actively participate in
these groups. Signatory of Responsible
Care®, a chemical industry-led initiative
to drive continuous improvement in
health, safety and environmental
performance.
Provide regular updates to media outlets
through press releases. Media briefings.
Media interviews with key executives.
Periodic meetings with key shareholders
to update them on the company
performance and sustainability initiatives.
2011 Sustainability Report - DyStar Group 17