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We employ a diverse workforce worldwide. Managing diversity, ability<br />

to attract and retain talent, people development, career growth, job<br />

satisfaction, reward and recognition and respect are <strong>the</strong> most relevant<br />

employee issues.<br />

Product integrity, appropriate labelling of products, compliance with<br />

regulatory requirements on restrictive substances and providing complete<br />

product safety information are important to ensure health and safety<br />

of <strong>the</strong> users of <strong>DyStar</strong> products.<br />

Our customers, who largely belong to <strong>the</strong> textile industry, expect us<br />

to continuously innovate and offer eco-friendly products and services<br />

with lower environmental impact.<br />

Our sustainability approach to various sustainability aspects is<br />

outlined below.<br />

Economic performance<br />

We believe that creating societal and environmental value is integral<br />

to sustaining long-term shareholder value. For example, reducing<br />

consumption of energy and waste lowers costs for <strong>the</strong> company and<br />

minimizes impact on <strong>the</strong> environment. We <strong>the</strong>refore place sustainability<br />

at <strong>the</strong> core of our business strategy.<br />

Our approach is to achieve sustained business growth and reasonable<br />

return on investments by continuously making our operations efficient,<br />

ensuring quality and service excellence, and offering innovative and<br />

eco-friendly products.<br />

Encouraging local sourcing, integrity and good corporate governance,<br />

paying taxes, generating employment opportunities and investing in<br />

<strong>the</strong> local communities where <strong>DyStar</strong> operates, are important aspects<br />

of our sustainability strategy.<br />

“Despite encountering some challenging<br />

circumstances in 2011, including a price war<br />

and short supply of dyes in <strong>the</strong> market, we<br />

have managed to sustain sales and we expect<br />

sales growth in 2012. Our global efforts have<br />

ensured we continue to hold market share,<br />

product quality, solid organization and<br />

outstanding technical service.”<br />

Sunarto Djuardi<br />

Sales Area Manager – South East Asia<br />

Environment<br />

As a chemicals company, managing environmental impacts is material<br />

to our sustainability strategy. Continuously improving environmental<br />

performance is a key sustainability goal. <strong>DyStar</strong> facilities have adopted<br />

an Environmental Management System approach to progressively<br />

minimize <strong>the</strong> impact of business operations on <strong>the</strong> environment.<br />

Three of our plants have obtained ISO14001 certification and plans for<br />

o<strong>the</strong>r locations are under consideration.<br />

We are at <strong>the</strong> heart of <strong>the</strong> global textile, apparel and lea<strong>the</strong>r supply<br />

chain and <strong>the</strong> chemicals industry. We produce and market dyes, colors<br />

and chemicals needed by <strong>the</strong> textile, apparel and lea<strong>the</strong>r industry for<br />

processing. <strong>DyStar</strong> in turn needs chemicals as raw materials to produce<br />

dyes and colors.<br />

Water, a crucial natural resource, and energy, a key source of greenhouse<br />

gas emissions, are used to produce dyes and colors. The production<br />

processes also generate wastewater and solid waste.<br />

2011 <strong>Sustainability</strong> <strong>Report</strong> - <strong>DyStar</strong> Group 19

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