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4. Integrity: We do not compromise on integrity. We do what is<br />

ethically and morally correct.<br />

5. Expertise in application: We continuously look for new ways to<br />

improve our products, services and processes. We strive for<br />

flawless execution.<br />

6. Leadership in ecology and environment: Dedicated to lead with<br />

effective ecological and environmental management solutions<br />

designed to reduce and limit <strong>the</strong> impact of our operations and our<br />

customers have on <strong>the</strong> environment.<br />

7. Innovation: A learning environment with extraordinary potential<br />

for innovation. Constantly challenging conventional ideas to<br />

remain at <strong>the</strong> leading edge of <strong>the</strong> industry.<br />

Responsible Care®<br />

Responsible Care® is <strong>the</strong> chemical industry’s global initiative that<br />

drives continuous improvement in health, safety and environmental<br />

performance, toge<strong>the</strong>r with open and transparent communication<br />

with stakeholders. <strong>DyStar</strong> fully supports and endorses <strong>the</strong> Responsible<br />

Care® Global Charter.<br />

We have implemented a detailed programme in line with <strong>the</strong> principles<br />

of Responsible Care®. That involves:<br />

• The safe production, handling, transportation, application and<br />

disposal of our products<br />

• A responsible attitude to <strong>the</strong> environment and natural resources<br />

• Protecting our employees from accidents and health hazards<br />

• Treating employees, customers and suppliers fairly, respecting<br />

people and avoiding discrimination<br />

<strong>DyStar</strong> guidelines for Responsible Care® in environmental<br />

protection and safety<br />

Dialogue<br />

Responsible Care® is intended to generate trust. A clear and open dialogue<br />

should <strong>the</strong>refore be initiated with all parties involved, including<br />

customers, consumers, employees, neighbours and o<strong>the</strong>r members of<br />

society. The concerns and suggestions of all stakeholders should<br />

form part of this dialogue. Customers, employees and members of <strong>the</strong><br />

public must be kept informed about current trends and developments<br />

in environmental protection and safety at <strong>DyStar</strong>.<br />

Product stewardship<br />

Our products must be safe for humans and <strong>the</strong> environment during<br />

manufacture, transportation, storage, use and disposal.<br />

The products are constantly monitored to identify any hazards <strong>the</strong>y<br />

might potentially cause. Preventive measures must be planned to limit<br />

or avoid any hazard.<br />

<strong>DyStar</strong> advises customers, distributors and freight companies on how<br />

to handle, transport, store, use and dispose of <strong>the</strong> products safely.<br />

Environmental protection<br />

<strong>DyStar</strong>’s management and employees are responsible for ensuring<br />

necessary resources, action, information and organization to ensure<br />

environmental protection.<br />

Initiatives for environmental protection include:<br />

• Complying with laws and regulations in operating production<br />

facilities in a manner that ensures safe handling of products and<br />

waste<br />

• Using environmentally compatible methods for disposal of waste<br />

• Reviewing production processes and reviewing <strong>the</strong>m where<br />

possible to reduce raw material and energy input<br />

• Reducing emissions<br />

• Reducing and, where possible, recycling waste<br />

• Developing in-process measures to replace end-of-pipe<br />

environmental technologies<br />

Occupational health and safety<br />

The company must protect its employees from direct and long-term<br />

health risks by identifying health hazards and providing information,<br />

2011 <strong>Sustainability</strong> <strong>Report</strong> - <strong>DyStar</strong> Group 23

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