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CITO - Phase I Report - Industry Training Authority

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FERENCE WEICKER & COMPANY<br />

OVERVIEW OF THE FIVE PROJECT COMPONENTS<br />

Development of a Full-Service Model for <strong>CITO</strong> Page 3<br />

INTRODUCTION<br />

Component Objectives Key Activities Key Dates<br />

Environmental<br />

Scan<br />

Investigate<br />

Requirements for<br />

a Full-Service ITO<br />

Develop <strong>CITO</strong><br />

Communications<br />

and Consultation<br />

Strategies<br />

Describe support services<br />

currently provided to<br />

apprentices, employers<br />

and stakeholders as well<br />

as the communication<br />

methods and vehicles<br />

currently in place<br />

Develop a draft<br />

operational full-service<br />

delivery model for <strong>CITO</strong><br />

Develop communications<br />

strategies to be utilized by<br />

<strong>CITO</strong> to gather and<br />

disseminate information<br />

from and to stakeholders<br />

• Initial meeting with the Steering Committee<br />

• Detailed literature and Internet search<br />

• Preliminary review of the various functions<br />

• Interviews with key industry representatives to obtain information on each trade falling<br />

under the purview of <strong>CITO</strong><br />

• Gather similar information from sectors of similar trades outside of the <strong>CITO</strong> mandate<br />

• Prepare draft report (November 9)<br />

• Meet with the Steering Committee (November 15th)<br />

• Detailed review of the policies and other background documentation describing the<br />

requirements for a full-service ITO<br />

• Detailed literature and Internet search regarding potential approaches and strategies<br />

• Interviews with key informants<br />

• Define the specific deliverables required<br />

• Identify options for achieving these deliverables<br />

• Define the criteria for assessing the options<br />

• In association with the Steering Committee, undertake in-depth logistical planning and<br />

costing exercise to identify the resources required to support the activities & strategies<br />

and demonstrate feasibility in each of the core responsibilities<br />

• In conjunction with <strong>CITO</strong> staff, recommend best options<br />

• Prepare a report containing a draft operational model<br />

• Review information from <strong>Phase</strong> 1 regarding current communications practices<br />

• Analyze communication needs of <strong>CITO</strong> (targets, types of information)<br />

• Determine need for regional communication strategies<br />

• Develop the key messaging for <strong>CITO</strong> and related stakeholders<br />

• Determine the most appropriate communication methods for interacting with clients and<br />

stakeholders<br />

• Determine the costs and resources necessary to carry out effective communication<br />

• Determine the consultation strategy that should be used to get feedback on the draft<br />

operational model from employers, workers, industry associations and other<br />

stakeholders for all 29 trades that are included under <strong>CITO</strong>’s mandate<br />

• Prepare report containing a draft communication and consultation strategy<br />

• First report<br />

submitted by<br />

November 9 th<br />

• Meeting with the<br />

Steering Committee<br />

– November 15th<br />

• <strong>Report</strong> (January 4)<br />

• <strong>Report</strong> (January 4)

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