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CITO - Phase I Report - Industry Training Authority

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FERENCE WEICKER & COMPANY<br />

Function Questions<br />

Communications<br />

Strategic<br />

Initiatives<br />

Prepare of<br />

Annual Plans<br />

Production of the<br />

Annual <strong>Report</strong><br />

NEXT STEPS<br />

• Target groups<br />

• Objectives<br />

• Key messaging<br />

• Vehicles (website, newsletters, regional meetings, advertising, print<br />

materials)<br />

• Samples of communication and promotional materials<br />

• Budgets<br />

• What has been effective/what has not been effective<br />

• Examples – description, objectives, relationship to other activities,<br />

sources of funding<br />

• Requirements regarding annual planning<br />

• Objectives<br />

• Process<br />

• Participants in the process<br />

• Role of ITOs in the development of the ITA annual plan (where relevant)<br />

• Requirements<br />

• Key performance indicators<br />

• Performance tracking<br />

• Process for preparation<br />

• Resource Requirements<br />

7. Use the results of the research to define each of the key functions to be included in the model.<br />

We will define the key functions, including consultation and communication, using the key parameters<br />

outlined in Chapter III.<br />

8. Conduct a workshop session with the Steering Committee to work through the potential<br />

structure of <strong>CITO</strong>.<br />

In association with the Steering Committee, we will undertake an in-depth logistical planning and<br />

costing exercise to refine the options for consideration and identify the resources (number and type of<br />

staff/ preliminary capital and operating cost projections) required to support the activities and<br />

strategies and demonstrate feasibility in each of the key responsibilities.<br />

9. In conjunction with <strong>CITO</strong> staff, develop recommendations regarding the draft organizational<br />

model.<br />

10. Prepare the draft communication strategy.<br />

The draft communication strategy will outline the draft launch strategy and on-going communication<br />

strategy for <strong>CITO</strong> including definitions of:<br />

• Primary and secondary target groups;<br />

• Communication objectives;<br />

• Key messaging;<br />

• Vehicles (e.g., website, newsletters, regional meetings, advertising, print materials);<br />

• Roles of the various vehicles;<br />

• Performance indicators and tracking; and<br />

• Possible budget levels.<br />

Development of a Full-Service Model for <strong>CITO</strong> Page 39

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