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Meeting real needs with concrete solutions. - Investor Relations ...

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our range of products and services. In the field of medium-sized<br />

enterprises <strong>with</strong> annual revenues of up to €50 million, we build on a<br />

high standard of quality in our advisory services for companies and,<br />

by incorporating subsidies and payments <strong>solutions</strong>, tailored financing<br />

<strong>solutions</strong> which also serve to optimise the working capital management,<br />

in addition to offering classic cash management services.<br />

Generally, the primary objective of the Family & SME division is a<br />

consistent customer orientation based on an optimum service culture.<br />

This is achieved by providing a high standard of advice and service,<br />

by optimising the product range and expanding multi-channel management.<br />

Professional advisory tools such as “Basis- und Premium-<br />

Dialog” for private customers and “Business-Dialog” for business<br />

customers ensure consistent quality standards and individual advisory<br />

services at a high level. For medium-sized companies, this is safeguarded<br />

by a strategic dialogue supported <strong>with</strong> business advisory<br />

tools. Specialists specifically assigned to provide advice on <strong>real</strong> estate<br />

finance, succession planning and pensions as well as tailored advice<br />

on securities help us to implement our quality strategy.<br />

HVB Group has a good positioning in private banking. With 46 offices,<br />

around 44,000 customers served and a market share of around 5% in<br />

the affluent retail business segment in Germany, the Private Banking<br />

division is one of the market leaders in this business segment. In the<br />

wealthiest regions of Germany, Bavaria and the Hamburg area,<br />

HVB has an excellent competitive position due to its historically strong<br />

local presence and proximity. HVB Group has set itself the goal of<br />

significantly bolstering this business, which requires little capital and<br />

is thus highly attractive. Positioned under Private Banking, Private<br />

Wealth Management, which serves very wealthy affluents, will be<br />

significantly expanded so that the market potential that is identified<br />

can be tapped in the best way possible. Consequently, the preconditions<br />

are being put in place for the long-term growth of Private Banking,<br />

which is founded on a comprehensive range of products and <strong>solutions</strong>,<br />

and includes the clearly defined internal cooperation <strong>with</strong> the F&SME<br />

and CIB divisions. Based on a clear strategic orientation <strong>with</strong> a focus<br />

on the most attractive private-banking customer segments and an<br />

all-round personalised relationship model, HVB Group has succeeded<br />

in expanding its position among the leading private-banking players<br />

in Germany.<br />

HVB Group is part of an international banking group which offers its<br />

financial services on the European market in particular. This enables<br />

us to combine our regional and divisional strength and local competence<br />

<strong>with</strong> the international potential and know-how provided by an<br />

international banking group. Our integration into UniCredit is an ideal<br />

basis for swiftly and effectively exploiting market opportunities and<br />

cushioning risks. Our future lies in consistently leveraging the advantages<br />

gained from economies of scale and other strategic assets<br />

resulting from our integration into UniCredit. UniCredit has a well-<br />

balanced business model in divisional and regional respects <strong>with</strong><br />

bases in 22 countries. Apart from the domestic markets of Germany,<br />

Austria, Poland and Italy, it is one of the leading banks in the countries<br />

of central and eastern Europe. Ultimately, it is our customers who<br />

benefit from this international diversification.<br />

A breakdown of the offices of HVB Group by region is shown in Note<br />

88 “Offices” in the notes to the consolidated financial statements.<br />

Events after 31 December 2011<br />

On 10 February 2012, Standard & Poor’s rating agency confirmed its<br />

long-term and short-term rating of A/A-1 for HVB. The rating agency<br />

explains this as HVB being less affected by the downgrading of Italy<br />

than its parent company. The outlook was changed from “watch<br />

negative” to “outlook negative”.<br />

Outlook<br />

Management’s Discussion and Analysis and the rest of the Annual<br />

Report include statements, expectations and forecasts concerning<br />

the future. These statements are based on plans and estimates that<br />

are supported by information available to us at the present time.<br />

We assume no obligation to update these statements in the light of<br />

new information or future events. Known or unknown risks and<br />

uncer tainties may be entailed in forward-looking statements, and the<br />

actual results and developments may thus differ significantly from<br />

HypoVereinsbank · 2011 Annual Report 39

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