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Meeting real needs with concrete solutions. - Investor Relations ...

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– In our Private Banking division, we will generate further growth<br />

through our good positioning in the business <strong>with</strong> affluent customers.<br />

In the process we will benefit from our appearance as a strong local<br />

bank <strong>with</strong> more than 40 sites in Germany and the close proximity<br />

and high frequency of communications. More new customers can<br />

be won in the new financial year through our structured, comprehensive<br />

advisory approach and our excellent service quality.<br />

However, competition in the market for very affluent customers will<br />

be much fiercer than in the past, particularly in view of the latest<br />

regulatory requirements. An increasing number of not only national<br />

but also foreign competitors are entering the market and can intensify<br />

the competitive situation along <strong>with</strong> a risk of falling margins.<br />

If the uncertainty of customers and the resulting restraint in their<br />

investment behaviour persists, the earnings situation of the Private<br />

Banking division could be negatively affected.<br />

– HVB Group will proactively exploit opportunities arising from change<br />

and consolidation processes in Germany <strong>with</strong>in the framework of<br />

a specialised business model <strong>with</strong> a clear emphasis on Germany.<br />

Due to the uncertainty of the consolidation and concentration in the<br />

German banking sector, it remains questionable as to how future<br />

earnings potential will be distributed between competitors and<br />

at what expense market shares can be won. Fiercer competition<br />

associated <strong>with</strong> this situation could negatively affect the earnings<br />

situation of HVB Group.<br />

– HVB Group can respond swiftly and flexibly to expansion opportunities<br />

arising on the market. On account of its excellent capital base,<br />

it is already well equipped for any tightening of regulatory requirements<br />

and will be able to actively operate in the market even in that<br />

kind of scenario. If the statutory and regulatory framework should<br />

continue to become even more stringent as a consequence of the<br />

sovereign debt crisis and financial crisis, this could also lead to<br />

further expenses for the technical implementation of these additional<br />

requirements in addition to higher capital costs.<br />

– HVB Group continues to exploit further cross-selling potential in<br />

all customer groups and the opportunities to support customers<br />

demanding cross-border financial services in other core markets of<br />

UniCredit as well as further improve operating income by creating<br />

and using new products for all customer segments through product<br />

factories <strong>with</strong> tailored <strong>solutions</strong>.<br />

– For years, HVB Group has been developing into a bank <strong>with</strong> strong<br />

and consistent cost management. The ability to manage costs is<br />

well developed throughout the Bank. It is seeking to further improve<br />

operating costs in the coming years, also through the <strong>real</strong>isation of<br />

synergies by optimising all production capacity, the rationalisation<br />

of overlapping functions and an optimisation of process flows;<br />

and by boosting efficiency by centralising IT functions throughout<br />

UniCredit.<br />

– HVB Group has opportunities of winning highly qualified employees<br />

and managers as an attractive employer. Both the size of UniCredit<br />

and the strategic positioning of HVB Group have a beneficial impact<br />

on the recruitment of managers and employees. Supporting female<br />

managers at junior level is an explicit part of the strategy.<br />

We see further potential for opportunities in our long-term orientation<br />

to customers and other stakeholders, which is manifested in our<br />

Mission Statement.<br />

Our Mission Statement:<br />

– We UniCredit people are committed to generating value for<br />

our customers.<br />

– As a leading European bank, we are dedicated to the development<br />

of the communities in which we live, and to being a great place<br />

to work.<br />

– We aim for excellence and we consistently strive to be easy to<br />

deal <strong>with</strong>.<br />

– These commitments will allow us to create sustainable value for<br />

our shareholders.<br />

HypoVereinsbank · 2011 Annual Report 43

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