AnnuAl REPORT 10/11 - Grow Wellington

GOOd emPlOyeR agreed activities agreed measures measures status as at 30.06.11
Good employer
Leadership,
Accountability and Culture
– engagement processes
with employees and
opportunities for them to
participate in decisions
Flexibility and Work
design – Consideration
of flexible work practices
to accommodate staff
employment requirements
Continue work
preferences approach for
all existing and new staff
social & environmental
Responsibility
Maintain good awareness
and responsibility
sound Business
Practice
Establishment of a clear
process of assessing
leadership, strategic
planning, client focus,
measurement and
knowledge management,
process management and
business results
100% implementation of
“preferred” work practices
approach
90% staff retention
100% implementation of preferred work practises
approach achieved. Each new staff member is given
an induction that includes measure and profiling
under the preferred work practises approach. All
staff have been profiled and refresher courses were
undertaken in February
79% staff retention
See above
The organisation has guidelines in place
around recycling, power reduction and reducing
paper usage
The Board undertakes an annual strategic planning
day. The Grow Wellington Client Survey is undertaken
annually and results are used in strategic, activity and
programme planning. All staff have agreed KPIs that
are reviewed annually
Staff quality continues to be very high and all projects are connected through a highly engaged team of staff.
Overall Performance: Adequate
COmmuniCatiOns
and maRKetinG
agreed activities agreed measures measures status as at 30.06.11
Communication
Securing brand
recognition and
business uptake of
Grow Wellington services
throughout the region
Get buy in from key
stakeholders to use “The
Wellington Story” in their
international marketing
Knowing our Region
Grow Wellington’s role
as a source of regional
economic information
established
28% response to annual
survey and 75% of those
surveyed acknowledge
Grow Wellington services
are a valuable resource
2,000 site visits per month
1,500 e-newsletter
subscribers
20 partners are using
“The Wellington Story” to
promote their business
Grow Wellington is
perceived as the source
of expert regional
business opinion
with media asking for
comment on 36 relevant
issues
31% response rate to Annual Survey and 81.5% of
those surveyed value the services and resources
Grow Wellington offers.
On average 1,911 unique visits to the Grow
Wellington website per month. On average 1,000
e-newsletter subscribers over the course of the year
“The Wellington Story” is still a work in progress and
therefore was not promoted to stakeholders. This will
be a key focus for 2011/12
110 media results achieved which were a mix of both
television, print and online media. Results include
both proactive (generated by the organisation on
relevant issues and activities) and reactive (media
seeking comment from the organisation on relevant
issues)
Businesses understand and value Grow Wellington services. Stakeholder’s communication is below expectations and will be
developed in 2012.
Overall Performance: Adequate
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