Emotional Intelligence: Overview, Applicability and Value - Q3

EI Related Programs Often Are Not ‘Headlined’ As EI But Are
Integrated With Other Organizational Development Activities
� EI related capabilities / competencies are most often incorporated into
leadership development programs.
� Many believe the key aspects of EI are self-awareness and empathy, i.e.,
important first steps are in identifying the emotions of ourselves and others –
if we do not identify them we cannot manage them.
� There are critics of EI who believe:
� existing marketed EI measures have poor statistical reliabilities; and
� the more reliable measures are closer to well established personality
factors of neuroticism, extraversion, psychotocism, agreeableness and
openness.
� For many, EI (as defined by major models / researchers) is:
� not all that new in concept
� has succinctly packaged ‘soft skill’ concepts that have been identified and
studied for the past 20-60 years
19 **DRAFT**