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Emotional Intelligence: Overview, Applicability and Value - Q3

Emotional Intelligence: Overview, Applicability and Value - Q3

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The Selection And Adoption Of EI Related Programs Is<br />

Significantly Correlated With Organizational Climate<br />

Key Findings:<br />

� Many company program participants have stated that EI related training <strong>and</strong><br />

development activities have been the most powerful events they have ever<br />

experienced in either their personal or professional lives.<br />

� Companies must be prepared for the unpredictable results of participants going<br />

through EI related development activities, e.g., an individual realizing they are<br />

interested in making a career change.<br />

� The behavior of employees on a day-to-day basis within the context of their<br />

immediate managers’ EI is the most significant determinant of employee job<br />

satisfaction, productivity <strong>and</strong> turnover, i.e., ‘Proximal Leadership’.<br />

� Coaching <strong>and</strong> mentoring roles are incorporated into most EI related<br />

development activities.<br />

� Companies interviewed most often use EI within their leadership development<br />

programs for high potential managers <strong>and</strong> Executives, as well as for those who<br />

have recently taken on new roles or the responsibility of strategic initiatives.<br />

� EI related programs / activities should be led by business people.<br />

23 **DRAFT**

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