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Emotional Intelligence: Overview, Applicability and Value - Q3

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Research Support For EI Correlation Performance At Work<br />

� Competency based EI factors contributed .36 to organizational<br />

advancement, vs. IQ contributing .27. Combined, they contributed .52 to<br />

advancement (Dulewicz – Higgs, 2000).<br />

� EI is twice as important as cognitive abilities in predicting outst<strong>and</strong>ing<br />

performance, <strong>and</strong> accounts for more than 85% of star performance in top<br />

leaders (Hay Group, 1999).<br />

� Experienced partners in a multinational consulting firm were assessed on the<br />

EQ competencies plus three others. Partners who scored above the median<br />

on 9 or more of the 20 competencies delivered $1.2 million more profit from<br />

their accounts than did other partners – a 139 percent incremental gain<br />

(Boyatzis, 1999).<br />

� US insurance companies of comparable size were reviewed – companies<br />

whose CEO’s exhibited more EI competencies showed better financial<br />

results as measured by both profit <strong>and</strong> growth (Williams, 1994).<br />

� Profit produced by partners of a large financial services company that<br />

showed strengths in self-awareness added 78% more incremental profit,<br />

self-management added 390%, <strong>and</strong> relationship management 110% more<br />

incremental profit (Boyatzis,1999).<br />

41 **DRAFT**

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