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A l u m n i M a g a z i n e - Duke University's Fuqua School of Business

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75 11 Adams also affirms that our culture<br />

and community is what has moved<br />

us into this position <strong>of</strong> external<br />

recognition. “Everyone takes a<br />

sense <strong>of</strong> responsibility for the quality<br />

<strong>of</strong> this place,” he said.<br />

J.B. <strong>Fuqua</strong>, longtime friend and<br />

benefactor for whom the school is<br />

named, was “pleased but not really<br />

surprised” when he learned the<br />

rankings results. “I view the<br />

<strong>Business</strong> Week rankings as a consumer<br />

satisfaction survey, since the<br />

rankings reflect the views <strong>of</strong> alumni,<br />

employers and students. It is<br />

very satisfying to see that we are<br />

indeed graded highly by these constituencies.<br />

That is the most impor-<br />

[ 1998 ]<br />

tant thing about the rankings.” Mr. <strong>Fuqua</strong> complimented the<br />

thorough analysis <strong>of</strong> data, constant improvements in the rankings<br />

system and the quality <strong>of</strong> work performed by the <strong>Business</strong><br />

Week staff. “It is particularly interesting to me because I can<br />

look at the ratings as sort <strong>of</strong> a corporate earnings report, and<br />

my school is doing very well indeed.”<br />

The <strong>Business</strong> Week rankings reflect customer satisfaction <strong>of</strong><br />

recent graduates and recruiting companies’ satisfaction <strong>of</strong> graduates.<br />

The 2000 “Special Report” is based on responses from<br />

10,039 graduates and 247 recruiting companies. Reading through<br />

the report, <strong>Duke</strong>/<strong>Fuqua</strong> appeared on almost every page.<br />

While ranking No.5 in the overall rankings, <strong>Fuqua</strong> claimed<br />

the No.1 spot in several categories. Recruiters ranked <strong>Fuqua</strong><br />

No. 1 in the most improved program. The school also captured<br />

the No.1 spot in a new category called intellectual capital<br />

which ranks “the quality <strong>of</strong> the scholarship and ability to influ-<br />

[ 2000 ]<br />

Feature<br />

OOL WORLD by storm”<br />

[ 1996 ]<br />

Dean Rex Adams and Board <strong>of</strong> Visitors chairman Richard<br />

Wagoner present J. B. <strong>Fuqua</strong> with a replica <strong>of</strong> <strong>Business</strong><br />

Week’s 2000 Best B-<strong>School</strong>s cover at the November<br />

Board meeting. This keepsake marks the school’s No. 5<br />

ranking 20 years after Mr. <strong>Fuqua</strong>’s $10 million gift to<br />

the school.<br />

ence thinking in the business world<br />

at large.” <strong>Duke</strong>/<strong>Fuqua</strong> “topped the<br />

list thanks to a handful <strong>of</strong> pr<strong>of</strong>essors<br />

who are leading lights in their specialties.”<br />

Realizing that the rankings do not<br />

drive the marketing and recruiting<br />

efforts for the MBA program, Liz<br />

Riley, director <strong>of</strong> admissions said, “It<br />

certainly has an impact on the minds<br />

<strong>of</strong> potential students. We anticipate a<br />

record number <strong>of</strong> applications this<br />

year. In fact, we’ve already run out<br />

<strong>of</strong> applications and had to reprint an<br />

additional 10,000 to help us get<br />

through our busiest recruiting season<br />

to date.”<br />

<strong>Business</strong> Week assessed that “in the<br />

business world, where technology and globalization seem to<br />

continually transform the landscape, the schools that rank<br />

highest are those that are able to keep up with the changes.”<br />

Our brand characteristics which undergird all that is done at<br />

<strong>Fuqua</strong>—a spirit <strong>of</strong> collaboration, a tradition <strong>of</strong> innovation and<br />

a commitment to leadership—make the school a natural for<br />

continuous and sustainable success.<br />

Dean Adams identifies customer focus, innovation and risk<br />

taking, momentum, sustainability and culture as the intangibles<br />

that matter the most at The <strong>Fuqua</strong> <strong>School</strong> <strong>of</strong> <strong>Business</strong>. He<br />

affirms that the school is in good shape in all these areas, and<br />

that sustainability is the key element that will keep the school<br />

in the Top 5. “Good programs attain excellence. Great programs<br />

sustain excellence,” said Adams. As he reported to<br />

<strong>Business</strong> Week, “There’s no one trying harder than we are: it’s<br />

our culture, it’s our ethic.”<br />

E x c h a n g e / W i n t e r 2 0 0 1 I 25

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