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Activities (1,3 MB) - Colruyt Group

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Developments<br />

Due to lower consumer confidence, the French retail market<br />

as a whole saw a drop in the volumes sold. Nevertheless,<br />

the integrated stores were able to realise an 18,6% increase<br />

in sales. In a stagnating retail market, <strong>Colruyt</strong> took an<br />

important step in its expansion strategy in the past financial<br />

year with the opening of 10 new stores. Never before did<br />

the retailer realise more than 12.000 m² sales surface area<br />

in one year, a growth of 25%. The number of integrated<br />

stores at the end of the financial year amounted to 64 (of<br />

which 60 <strong>Colruyt</strong> stores), with a total sales surface area of<br />

59.982 m².<br />

The expansion strategy combined with the fierce price<br />

competition that puts pressure on the margins, resulted in<br />

the short term in a negative contribution. However, Codi-<br />

France is convinced that it will be able to reap the benefits<br />

of the current expansion in the near future.<br />

Recent survey results from the market research agency<br />

Nielsen show that <strong>Colruyt</strong> customers are the most satisfied<br />

about the prices. With this high score, <strong>Colruyt</strong> ranks in<br />

the same position as the French hypermarket Leclerc and<br />

before Intermaché and Super-U as the main competitors.<br />

In the past year, the <strong>Colruyt</strong> stores focussed on three spear<br />

points: the butcher’s shop, a high quality fruit and vegetable<br />

product range and an extensive wine and cheese product<br />

range. The ‘premier prix’ product range was expanded with<br />

30 own brand products specifically for the French market.<br />

Codi-France is working on the concept for its third<br />

generation stores. The focus lies on more fresh products<br />

(dairy, butcher’s shop, vegetables and fruit) and its own<br />

traditional bakery. <strong>Colruyt</strong> aims to profile itself even more as<br />

a neighbourhood supermarket with the new concept.<br />

Codi-France separated the logistics for its own <strong>Colruyt</strong><br />

stores and the logistics for the independent stores. The<br />

storage and distribution for the <strong>Colruyt</strong> stores remains<br />

concentrated in Rochefort-sur-Nenon, all affiliated activities<br />

were relocated to Châteauneuf-sur-Loire. Each activity now<br />

has its own distribution centre and can continue to grow<br />

at its own pace. Codi-France is thus able to measure the<br />

operational and commercial performance of both activities<br />

better.<br />

The ten new DATS 24 petrol stations that were opened on<br />

the <strong>Colruyt</strong> sites are an extra service that strengthens the<br />

customer loyalty at <strong>Colruyt</strong>.<br />

Outlook<br />

<strong>Colruyt</strong> continues to invest intensively in its lowest prices<br />

policy.<br />

The aim is to further develop the integrated store activities<br />

in the coming year in “le Grand-Est” of France, from the<br />

Luxembourg border to south of Lyon. The target is to open<br />

five to eight new stores a year in the coming five years with<br />

an average surface area of 1.000 m² per store.<br />

25 %<br />

increase in store surface<br />

area<br />

18,6 %<br />

increase in revenue<br />

annual report 2011•2012 00 01 02 03 04 05<br />

83

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