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Activities (1,3 MB) - Colruyt Group

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84<br />

15.000<br />

pallets,<br />

5 %<br />

capacity of the future<br />

distribution centre in Ollignies<br />

increase in productivity due to<br />

voice picking<br />

1.6. Logistics and production<br />

<strong>Colruyt</strong> <strong>Group</strong> has its own production units (wine bottling,<br />

coffee roasting, cheese processing and rice packaging) on<br />

various sites near the head office in Halle. The group saves<br />

costs by bottling, roasting and packaging itself and is able to<br />

guarantee a certain quality. The own production also gives the<br />

group extra possibilities to distinguish itself from its competitors.<br />

Developments<br />

The high-tech coffee roasting and wine bottling plants celebrated<br />

their 75th anniversary in the past financial year. The production<br />

of de-mineralised water was discontinued.<br />

All of the <strong>Colruyt</strong>, OKay and Bio-Planet stores are equipped with<br />

scanners with which customers can easily read the exact price<br />

of pre-packaged goods with a variable weight (cheese, fruit,<br />

cold cuts, fish, etc.). The customer only has to scan the bar<br />

code. The exact weight of the products is now recorded in the<br />

bar code on the packaging. As they no longer have to weigh the<br />

products, the system results in time and efficiency gains for the<br />

store personnel at the check-out. The customer is served faster.<br />

In the past financial year, the training for the project voice<br />

picking, or the collection of products for the stores using voice<br />

recognition, was completed in all of the distribution centres.<br />

The new system resulted in a big gain. Productivity rose beyond<br />

expectation by 5%. The error list decreased by more than half,<br />

from 0,8% to on average 0,3%.<br />

<strong>Colruyt</strong> participated in the PIEK project of the Flemish<br />

Government regarding quiet deliveries in the late evening<br />

and early morning. The objective of the project is to make<br />

the mobility in peak hours in cities and municipalities more<br />

sustainable and safer. For <strong>Colruyt</strong>, this offers the opportunity to<br />

spread the deliveries to the points of sale better over the whole<br />

day. And thus also to make a more efficient use of its logistic<br />

resources. Deliveries in the late evening and early morning also<br />

offer advantages for the drivers, less driving in traffic jams means<br />

less stress during work. Today, deliveries take place early in the<br />

morning, late in the evening and at night where this is allowed<br />

according to local regulations.<br />

The drivers of the group participated in workshops in the past<br />

financial year on updating the transport charter. The drivers drew<br />

up the charter themselves over 10 years ago and committed<br />

themselves in the charter to drive politely and safely.<br />

<strong>Colruyt</strong> <strong>Group</strong> is carrying out research into alternative fuels<br />

for its haulers. For instance, test are being conducted with an<br />

electric and a natural gas hauler.<br />

The group also participates in BCom, a central platform for<br />

the exchange of digital communication. At present, the flow<br />

of goods is mainly supported by a paper-based administration.<br />

BCom aims to enable suppliers to send shipping slips and<br />

invoices as far as possible electronically. This should lead to a<br />

significant administrative simplification.<br />

Outlook<br />

<strong>Colruyt</strong> <strong>Group</strong> is building a new distribution centre Ollignies,<br />

near Lessen (Henegouwen). The building will be 30 meters<br />

high. Such a high construction in which the pallets are put ready<br />

automatically is a first for the group. The distribution centre will<br />

be used for products with a high rotation such as beer, water,<br />

milk, fruit juice and paper. The software is being developed

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