PATROL Adapter for Microsoft User Guide - BMC Communities ...

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Copyright © 1999-2000 BMC Software, Inc., as an unpublished work. All rights reserved. BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other registered trademarks or trademarks belong to their respective companies. PATROL technology holds U.S. Patent Number 5655081. Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. UNPUBLISHED–RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure by the U.S. Government is subject to restrictions set forth in FAR Section 52.227-14 Alt. III (g)(3), FAR Section 52.227-19, DFARS 252.227-7014 (b), or DFARS 227.7202, as amended from time to time. Send any contract notices to Contractor/Manufacturer: BMC Software, Inc. 2101 CityWest Blvd. Houston TX 77042-2827 USA Contacting BMC Software You can access the BMC Software Web site at http://www.bmc.com. From this Web site, you can obtain general information about the company, its products, special events, and career opportunities. For a complete list of all BMC Software offices and locations, go to http://www.bmc.com/corporate/offices.html. USA and Canada Outside USA and Canada Address BMC Software, Inc. 2101 CityWest Blvd. Houston TX 77042-2827 Telephone 713 918 8800 or 800 841 2031 Fax 713 918 8000 Telephone Fax (01) 713 918 8800 (01) 713 918 8000
BMC Software, Inc., Confidential and Proprietary Information Customer Support You can obtain technical support by using Response Online (support from the Web) or Response On Demand. To expedite your inquiry, please see “Before Contacting BMC Software,” below. Response Online You can obtain technical support from BMC Software 24 hours a day, seven days a week by accessing the technical support Web site at http://www.bmc.com/support.html. From this site, you can • read overviews about support services and programs that BMC Software offers • find the most current information about BMC Software products • search a database for problems similar to yours and possible solutions • order or download product documentation • report a problem or ask a question • subscribe to receive e-mail notices when new product versions are released • find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers Response On Demand In the USA and Canada, if you need technical support and do not have access to the Web, call 800 537 1813. Outside the USA and Canada, please contact your local support center or your local sales office for assistance. Before Contacting BMC Software Before you contact BMC Software, have the following information available so that a technical support analyst can begin working on your problem immediately: • product information — product name — product version (release number) — license number and password (trial or permanent) • operating-system and environment information — machine type — operating system type, version, and service pack or program temporary fix (PTF) — system hardware configuration — serial numbers — related software (database, application, and communication) including type, version, and service pack or PTF • sequence of events leading to the problem • commands and options that you used • messages received (and the time and date that you received them) — product error messages — messages from the operating system, such as file system full — messages from related software iii
Page 1: PATROL ® Adapter for Microsoft Off
Page 5 and 6: Contents BMC Software, Inc., Confid
Page 7 and 8: Figures BMC Software, Inc., Confide
Page 9 and 10: Tables BMC Software, Inc., Confiden
Page 11 and 12: About This Book BMC Software, Inc.,
Page 13 and 14: To Access Online Books BMC Software
Page 15 and 16: Conventions BMC Software, Inc., Con
Page 17 and 18: Product Components and Capabilities
Page 19 and 20: Features BMC Software, Inc., Confid
Page 21 and 22: Requirements BMC Software, Inc., Co
Page 23 and 24: Known Limitations BMC Software, Inc
Page 25 and 26: Getting Started With the PATROL Ada
Page 27 and 28: BMC Software, Inc., Confidential an
Page 29 and 30: Preloading Knowledge Modules on an
Page 35 and 36: Generating Reports With the PATROL
Page 39 and 40: Step 3 Select the checkbox next to
Page 41 and 42: Generating Custom Reports BMC Softw
Page 43 and 44: Step 6 Click Next. Step 7 Click thr
Page 45 and 46: Step 3 Select the checkbox next to
Page 47 and 48: Step 9 Select the application class
Page 53 and 54:
Step 12 Click Next. BMC Software, I
Page 55 and 56:
Saving Reports as a Microsoft Excel
Page 57 and 58:
Step 6 On the PATROL Report Wizard
Page 59 and 60:
Saving Report Templates to a File B
Page 61 and 62:
Updating Reports BMC Software, Inc.
Page 63 and 64:
Generating Reports With the PATROL
Page 65 and 66:
Generating Reports Using the Report
Page 67 and 68:
To Generate a Report From the PATRO
Page 69 and 70:
Step 9 Click OK. BMC Software, Inc.
Page 71 and 72:
Table 4-3 PATROL Report Generator U
Page 73 and 74:
Table 4-3 PATROL Report Generator U
Page 75 and 76:
Figure 4-3 Sample Batch Program for
Page 77 and 78:
Using PATROL Adapter for Microsoft
Page 79 and 80:
Launching the Visual Basic Editor B
Page 81 and 82:
Summary of COM Server VBA Objects B
Page 83 and 84:
RemoveHostObject Method Item Method
Page 85 and 86:
DumpHistory Method BMC Software, In
Page 87 and 88:
PSLExec Method Applications Propert
Page 89 and 90:
PATROL Applications Collection Obje
Page 91 and 92:
DumpEvents Method BMC Software, Inc
Page 93 and 94:
GetVariable Method Refresh Method I
Page 95 and 96:
Refresh Method Count Property Synta
Page 97 and 98:
EventReport Method GetParameter Met
Page 99 and 100:
MasterRev Property MinorRev Propert
Page 101 and 102:
PATROL Parameter Object DumpEvents
Page 103 and 104:
EventReport Method GetAlarm1 Method
Page 105 and 106:
GetVariable Method History Method R
Page 107 and 108:
SetYMax Property SetYMin Property S
Page 109 and 110:
PATROL Events Collection Object Ite
Page 111 and 112:
Expectancy Property ExpertAdvice Pr
Page 113 and 114:
Sample Programs BMC Software, Inc.,
Page 115 and 116:
Accessing Host Applications Without
Page 117 and 118:
Reporting the Number of Events That
Page 119 and 120:
Index -add argument 4-10 -average a
Page 121 and 122:
F features list of 1-3 From Previou
Page 123 and 124:
PATROL Applications Collection obje
Page 125 and 126:
starting report generator utility i
Page 127 and 128:
BMC Software, Inc., Confidential an
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