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executive summary<br />

»»»<br />

64 EBR #3 2010<br />

ond is to be a vertical solution<br />

provider, making the whole<br />

solution. The third is providing<br />

a sort of Internet of Things<br />

switch. Telenor has taken all<br />

three positions. Telcos are good<br />

at doing the same thing over<br />

and over again and doing it<br />

with high quality. But in m2m,<br />

you really have to understand<br />

the requirements and functionality<br />

to do this properly at all<br />

levels, including installations<br />

and maintenance of devices.<br />

Moving beyond m2m to the<br />

Internet of Things market, you<br />

need standard interfaces to get<br />

access to the information without<br />

having to know a lot about<br />

the connectivity and the devices<br />

themselves. You need an<br />

abstraction layer in between so<br />

getting access to device data<br />

becomes as easy as making an<br />

internet application. This will<br />

require standardization that is<br />

not in place yet.<br />

The Internet of Things in the<br />

eyes of the users<br />

By Joakim Formo, page 32<br />

The Internet of Things needs<br />

innovative ways of interfacing<br />

with its users to make it clear that<br />

its power is not in any of its single<br />

connections, but in the totality<br />

of interconnections. Otherwise<br />

it is going to be very hard to<br />

create the mass-market platform<br />

the industry is hoping for.<br />

Different kinds of gadgets and<br />

gizmos are gradually turning<br />

into hybrid devices that are<br />

services as much as they are<br />

physical objects. These days,<br />

the pads and pods – in all their<br />

different shapes and forms –<br />

are also expected to be the<br />

portals to an integrated ecosystem<br />

of services and applications.<br />

But how do we create<br />

mass demand?<br />

The technology has to be<br />

shaped into something people<br />

understand, like, want and<br />

enjoy. Designing innovative<br />

service concepts and novel<br />

ways of interacting with technology<br />

is very much about<br />

understanding how users apply<br />

mental models to make sense<br />

of something.<br />

In one study, most of the participants<br />

confirmed that they<br />

knew what a wireless network<br />

was, in reality meaning that<br />

they knew what it was used for,<br />

or how to use it.<br />

However, none of the participants<br />

actually explained their<br />

Wi-Fi networks by describing<br />

any of the characteristics of a<br />

network. The participants’<br />

definition of a wireless network<br />

was that it is something (typically<br />

a laptop) that connects to<br />

the internet, for example. In<br />

other words, people casually<br />

define a wireless network as a<br />

replacement for a cable.<br />

For the Wi-Fi networks in our<br />

homes today, the metaphor of<br />

invisible wires is perfectly adequate.<br />

But for a future scenario<br />

where we have billions of<br />

networked things, this simplified<br />

understanding becomes a<br />

limitation.<br />

Its true power is to be found in<br />

the core characteristics of the<br />

network as such, and the opportunities<br />

that these core<br />

characteristics enable are currently<br />

hidden in a blind spot<br />

created by the mental model<br />

and the analog ancestors. Users<br />

may think they understand<br />

what the Internet of Things is,<br />

but in fact, they will not be able<br />

to see its real potential.<br />

The cable is currently the mental<br />

model for a network and the<br />

World Wide Web is about to<br />

become the analog ancestor of<br />

the Internet of Things. These<br />

metaphors are insufficient to<br />

explain the nature and opportunities<br />

of this technology evolution.<br />

A new innovative and<br />

intuitive way of understanding<br />

the interconnections must be<br />

introduced. Otherwise an insufficient<br />

mental model will<br />

obscure the possibility of having<br />

50 billion connected devices.<br />

Chinese technology’s big<br />

chance to go global<br />

By David Callahan, page 36<br />

▶ The Chinese government<br />

sees the Internet of Things as<br />

an opportunity to take the lead<br />

in global technology standardization,<br />

according to Flora<br />

Wu, principal analyst with bda,<br />

a Beijing-based consulting<br />

firm.<br />

There are several technologies<br />

competing and no set standard<br />

yet. That is one reason for the<br />

Chinese government’s ambitions.<br />

China has rolled out its<br />

own 3G technology and now<br />

the government and operators<br />

are starting to invest in lte, 4g<br />

and the post-4g technologies.<br />

In addition to a sensor technology<br />

center in Wuxi, the Ministry<br />

of Industry and Information<br />

recently collaborated with the<br />

local Wuxi government and<br />

Jiangsu Province to create a<br />

national r&d center devoted to<br />

the Internet of Things.<br />

China Mobile, China Telecom<br />

and China Unicom have taken<br />

the lead in the Internet of<br />

Things market. China’s largest<br />

operator, China Mobile, already<br />

counts 5 million m2m terminals<br />

in its network – about 60 percent<br />

more than 2009.<br />

Che Wu Tong, a car telematics<br />

and location-based application<br />

for vehicles, is China Mobile’s<br />

most widely used m2m service.<br />

Chongqing Mobile is the base<br />

for parent company China Mobile’s<br />

m2m business and its<br />

capabilities will be upgraded to<br />

operate the platform for the<br />

entire network. To date, five<br />

provincial subsidiaries have set<br />

up their own m2m platforms,<br />

Wu says.<br />

China Mobile has piloted livestock<br />

tracking, as well as remote<br />

greenhouse monitoring.<br />

By October 2009, as many as<br />

80,000 terminals were involved<br />

in these trials.<br />

China Telecom has trialed<br />

M2M applications in dozens of<br />

industries, including transportation,<br />

energy and environmental<br />

sustainability. In the financial<br />

sector, China Unicom has<br />

launched a service enabling<br />

customers to use handsets to<br />

make payments from their Bank<br />

of Communications account.<br />

Yu Xiaohui, deputy chief engineer<br />

of China Academy of<br />

Tele communication Research<br />

(catr) says the Chinese government<br />

is exploring how the<br />

Internet of Things can raise<br />

living standards and improve<br />

industrial productivity in a<br />

“smart and green” way.<br />

The Internet of Things will also<br />

play an important role in raising<br />

the living standards of the<br />

Chinese people, for example by<br />

improving food safety and security.<br />

The application of the Internet<br />

of Things is still in the explorative<br />

stage, and Yu thinks there<br />

is still a need for an action plan<br />

and a strategic road map.<br />

He says the Internet of Things<br />

consists of three very important<br />

key factors: one is sensing<br />

and identification; the second<br />

is transmitting information via<br />

the interconnected networks;<br />

and the third is intelligent processing<br />

of information.<br />

m2m is a core part of the Internet<br />

of Things, but it doesn’t<br />

represent the whole concept.<br />

As well as the communication<br />

between machines, there<br />

should be a human aspect to<br />

the concept. Via the Internet of<br />

Things, people should be able<br />

to identify and control the nature<br />

of the machines to improve<br />

productivity and living<br />

standards.<br />

Operators need an ecosystem<br />

to support 50 billion<br />

connections<br />

By Mats Alendal, page 40<br />

▶ Network operators are very<br />

well positioned to benefit from<br />

the m2m wave, given their ability<br />

to stimulate ecosystem developments,<br />

influence consumer<br />

behavior and, potentially,<br />

provide services to customers.<br />

However, operators need to<br />

shift their business away from<br />

supplying voice and data services<br />

toward becoming an integral<br />

part of a wide variety of<br />

industrial vertical solutions.<br />

Real-time capabilities and<br />

quality-of-service (QoS) guarantees<br />

will be critical. Operators<br />

should also ensure their<br />

m2m platforms are open and<br />

standards-based to provide<br />

interoperability between ecosystem<br />

players and vertical industries.<br />

But this is not the only

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