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issue – an efficiently functioning<br />

m2m ecosystem is an essential<br />

safeguard against market<br />

fragmentation.<br />

The demands on the network<br />

and the platforms that handle<br />

the devices and their connectivity<br />

will grow. There will also<br />

be an increasing need to make<br />

mobile network internet applications<br />

similar to fixed internet<br />

applications, from a development<br />

point of view. It must<br />

be attractive and cost-efficient<br />

to build applications for m2m<br />

over mobile systems or to adapt<br />

existing applications to work in<br />

a mobile environment.<br />

If solutions are not based on<br />

both network and communications<br />

knowledge, operators risk<br />

losing some of the new m2m<br />

opportunities, such as monetization<br />

of data.<br />

m2m will progress from smsbased<br />

to internet-based applications.<br />

Mobile and fixed devices<br />

should seamlessly integrate<br />

into enterprise applications<br />

side by side.<br />

All operators running networks,<br />

fixed as well as mobile,<br />

work with QoS. The combination<br />

of a scarce resource like<br />

spectrum – and the need to<br />

cater for a large number of lowarpu<br />

devices in mobile systems<br />

means there is a strong argument<br />

for the differentiation of<br />

service levels and hence service<br />

level agreements (slas).<br />

Two key conclusions about the<br />

demands on an m2m platform<br />

are:<br />

� The mobile network needs<br />

to be isolated from the application<br />

to the extent that as many<br />

as possible of the mobile specifics<br />

– such as direct ip addressing<br />

and having devices “always<br />

on” – are hidden and taken care<br />

of by the platform.<br />

� The platform needs to cater<br />

for differentiation and enforcement<br />

of different slas to provide<br />

cost-optimized solutions<br />

for a variety of applications.<br />

As a result, an operator aiming<br />

to seize a major share of future<br />

internet traffic and revenues<br />

needs a platform that is efficient<br />

in both provisioning and managing<br />

devices, as well as control-<br />

ling traffic in real time in order<br />

to implement the sla chosen.<br />

How Telstra gained speed to<br />

market – without blowing the<br />

budget<br />

By Colin Goodwin and Mark Chaseling, page 45<br />

▶ Traffic volume across Telstra’s<br />

fixed and mobile network<br />

has doubled over the last few<br />

years. Yet the company’s annual<br />

capital spending on the<br />

national transmission infrastructure<br />

actually declined over<br />

this period.<br />

Telstra started to transform the<br />

structure of its national transmission<br />

network in 2005. The<br />

original telephony-oriented<br />

architecture was replaced with<br />

a much more powerful and<br />

flexible Ethernet-enabled architecture.<br />

Telstra can now<br />

bring both fixed and mobile<br />

IP-based services to market<br />

more quickly.<br />

Historically, Telstra was the<br />

incumbent ptt, with its focus<br />

squarely on telephony. The success<br />

of first generation broadband<br />

in adsl and data services<br />

on mobile networks in the early<br />

2000s showed Telstra that fixed<br />

and mobile data/ip traffic would<br />

soon overtake telephony traffic.<br />

In 2005, a new hierarchical<br />

transmission architecture was<br />

established and then progressively<br />

put in place. For 2008 to<br />

2010, capital expenditure on<br />

long-haul transmission equipment<br />

decreased somewhat –<br />

yet the capacity of the network<br />

has continued to grow to support<br />

a doubling of traffic volumes<br />

– an effective growth rate<br />

of about 30 percent a year to<br />

the end of 2009.<br />

Telstra’s transmission network<br />

now covers every town and city<br />

in Australia. The network has<br />

ample capacity and the scalability<br />

needed for growth is<br />

largely decoupled from equipment<br />

investment spending.<br />

New network services can be<br />

rolled out rapidly and at low<br />

incremental cost.<br />

As a result of the scalability of<br />

the network and the fact that<br />

the majority of mobile base stations<br />

now have gigabit Ethernet<br />

interfaces, Telstra has been able<br />

to repeatedly increase the<br />

speeds of the 3g hspa access<br />

network without a specific<br />

transmission upgrade program.<br />

The new transmission network<br />

is also the foundation for Telstra’s<br />

new iptv service. Telstra<br />

is building a content distribution<br />

network (cdn) that caches<br />

video content at key transmission<br />

points around Australia.<br />

Video capacity requirements<br />

are simply rolled into the overall<br />

capacity growth program.<br />

The network strategy adopted<br />

by Telstra is not limited to exploiting<br />

cost efficiencies. It is<br />

firmly grounded in the operator’s<br />

future business requirements.<br />

Telstra’s success with its<br />

network transformation is a<br />

lesson about the close connection<br />

between network strategy<br />

and business benefits, as well<br />

as between technology solution<br />

provider and carrier.<br />

The benefi ts and barriers of<br />

network sharing<br />

By Mike Tankard, page 49<br />

▶ The arguments for network<br />

sharing are well known. The<br />

real challenge with network<br />

sharing is to make cooperation<br />

between competitors work.<br />

The top 10 challenges that operators<br />

face when approaching<br />

a partnership with what might<br />

be considered a competitor are:<br />

� Cultural alignment, stakeholder<br />

management and sponsorship<br />

� Network coverage and control<br />

� Program complexity and risk<br />

� Shareholder and cost pressure<br />

� Network growth<br />

� Asset valuation and management<br />

� Experience and resources<br />

� Vendor risk sharing<br />

� Regulation and spectrum<br />

� Market dynamics<br />

The reasons for sharing may<br />

vary, but it is the approach<br />

taken towards network sharing<br />

that is truly important. Typically<br />

a small team is set up in<br />

order to assess the feasibility<br />

and financial benefits. If the<br />

executive summary<br />

numbers look good, agreement<br />

in principle is reached, although<br />

some groups may remain skeptical.<br />

The operators invest considerable<br />

internal resources in<br />

setting up a joint technical team<br />

to develop the architecture and<br />

implementation plan. Key vendors<br />

are then invited to engage<br />

and the executive teams then<br />

wait for the originally identified<br />

benefits to emerge.<br />

This highlights the two main<br />

errors made when trying to<br />

create a shared environment.<br />

Devolving a complex set of<br />

business decisions from two<br />

independent executive teams<br />

to a joint technical and engineering<br />

group is not the optimal<br />

case for sharing. Not managing<br />

the competitive tensions<br />

between two operators will fuel<br />

skepticism and increase the<br />

risk of failure.<br />

In well-founded sharing partnerships,<br />

these joint business<br />

decisions were made quickly<br />

and decisively across the businesses.<br />

The executive teams<br />

gave clear and decisive direction<br />

to the rest of the organization<br />

and to the external market<br />

generally. While it may appear<br />

obvious to engage executive<br />

sponsorship, the partnerships<br />

that have struggled generally<br />

had poor executive alignment.<br />

Managing these tensions requires<br />

the identification of a<br />

collaborative approach on<br />

many levels in an operator’s<br />

organization. It can be difficult<br />

for many employees to understand<br />

that collaborating with a<br />

competitor will help them compete<br />

better with others. Some<br />

may consider that too much is<br />

being given away, others may<br />

appear to buy in but do not actually<br />

feel involved and end up<br />

abstaining from the program.<br />

It helps to first determine where<br />

it is important to maintain independence,<br />

and balance that<br />

against the potential benefits of<br />

selectively sharing the network.<br />

This demands a longer-term<br />

strategic perspective.<br />

Key suppliers play a significant<br />

role in supporting operator collaboration.<br />

Neutral or independent<br />

governance can also be a »»»<br />

EBR #3 2010 65

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