ubr-universia-business-review

Pablo Rodríguez-Gutiérrez, Fernando J. Fuentes-García &
Sandra Mª Sánchez-Cañizares
Appendix 3. Institutions clasification by legal nature
Legal nature
Banks SBs CUs
6 16 4
Santander, BBVA, Banco
Popular, Banesto, Banco
Sabadell y Bankinter
La Caixa, Caja Madrid,
Bancaja, CAM, Ibercaja, Caixa
Galicia, Unicaja, Cajasol, BBK,
Caja España, Kutxa, CAN,
Caja Granada, Caixa Terrassa,
Caja Burgos y Caja Vital
Cajamar, Caja Laboral
Popular, Caja Rural de
Granada y Multicaja
Appendix 4. Information content on social responsibility
105
Content category
RDI Clients (cRDI)
RDI Society (sRDI)
RDI Employees (hRDI)
RDI Environment (eRDI)
Elements of categories
Ethical consumption (cRDI1)
Customer satisfaction and quality of service provided (CRDI2)
Customer security and confidentiality (cRDI3)
Customer inclusion (cRDI4)
Other information (cRDI5)
Social management policies, declarations and systems (sRDI1)
Activities for support and investment in the local community (sRDI2)
Contribution to the national economy (sRDI3)
Compliance with legislation, corruption and competition (sRDI4)
Public policy (sRDI5)
Social activity through intermediary activity (sRDI6)
Company / Employee relations (hRDI1)
Health and safety (hRDI2)
Training and professional development (hRDI3)
Compensation and working conditions (hRDI4)
Hiring and dismissal conditions (hRDI5)
Diversity and equal opportunities (hRDI6)
Other information (hRDI7)
Environmental management policies, declarations and systems (eRDI1)
Consumption and conservation of resources and energy (eRDI2)
Emissions, waste and impacts on ecosystems (eRDI3)
Environmental investments and expenses and regulatory compliance (eRDI4)
Environment, products and services (eRDI5)
UNIVERSIA BUSINESS REVIEW | SEGUNDO trimestre 2013 | ISSN: 1698-5117