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OBTAINING SERVICEShould your ESQ by Movado watch requireservice or repair, it should be returned directlyto ESQ by Movado or one of its authorizedservice centers. See end of this booklet orwww.esqbymovado.com for a complete listing.Be sure to include your complete returnaddress and phone number along with abrief note describing the problem with yourwatch and/or service needed.Packing InstructionsWhen mailing your watch, it should bepacked securely in padded wrapping materials(for protection against shock) in a sturdybox sealed with tape.We recommend that you use registered mailand insure your watch for its full replacementvalue.Tracking Service OnlineWhen you send your watch directly to MGIfor service, we will send you a writtenacknowledgement that includes a personalUser ID and Password. With them, you mayauthorize and track the status of your watchservice online via our secure internet site:www.mgiservice.comService Under WarrantyYour ESQ by Movado timepiece is protectedfrom the date of purchase by a two-year limitedwarranty. To obtain service under thewarranty, you must present a valid warrantycard and dated receipt of purchase.NOTE: ESQ by Movado is not to be heldliable for any incidental or consequentialdamages occurring from the failure ormalfunction of its product.34 35