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Interview Italy-florida Mission - Italy-America Chamber of Commerce ...

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BUSINESS<br />

Jewelry<br />

All that glitters is not gold<br />

By Stefania Miselli<br />

In the past few years, the United States have seen an<br />

increasing number <strong>of</strong> Italian companies coming overseas<br />

with the purpose to open a branch <strong>of</strong> their European headquarters,<br />

with Miami that conquered a spot among the<br />

highest ranked destinations.<br />

The skyrocketing costs <strong>of</strong> raw materials together with a<br />

penalizing euro exchange rate do not contribute obviously<br />

to facilitate the European export in the US; nevertheless<br />

the economic crises <strong>of</strong> the European markets is such that<br />

entrepreneurs still find it convenient to try to create an<br />

<strong>America</strong>n outlet for their businesses.<br />

The gold and jewelry markets are no exceptions to the rule.<br />

In recent years Miami has witnessed the entrance in its<br />

economic scenario <strong>of</strong> really popular companies.<br />

Chimento, Calgaro, Mio Oro and Pianegonda are just a few<br />

<strong>of</strong> the prestigious names that are setting the Miami jewelry<br />

scene. The situation is not different in the rest <strong>of</strong> the US,<br />

especially in the world capitals <strong>of</strong> fashion and showbiz like<br />

New York and Los Angeles.<br />

Still, new companies find themselves to face several problems,<br />

among which the most immediate is the choice <strong>of</strong><br />

the product to introduce and the selection <strong>of</strong> the adequate<br />

"channel <strong>of</strong> distribution" (supply network).<br />

In <strong>Italy</strong>, as well as in Europe, there is a propensity towards<br />

gold jewels, with 18 karat yellow gold. Instead, the<br />

<strong>America</strong>n consumer, who is passionate about jewelry still<br />

favors, a diamond and white gold or platinum products,<br />

mostly with a classic look.<br />

For trendy pieces the average consumer chooses silver,<br />

which limits the monetary investment.<br />

The less sophisticated buyer that still wants to purchase a<br />

gold jewel buys 14 karats gold pieces with no fashionable<br />

design.<br />

When we observe Italian companies that have an already<br />

established popularity we notice that, once they adapt their<br />

production to the market needs, they as well have to solve<br />

the other big dilemma: the supply network.<br />

The biggest brands that have a strong financial capacity,<br />

point toward the only possible choice in order to preserve<br />

their brands: the opening <strong>of</strong> an <strong>America</strong>n branch with the<br />

purpose to directly commercialize their products and<br />

maintain full control over distribution, leaving all production<br />

aspects to the Italian parent company.<br />

By doing so they can "freely" choose if they want to sell<br />

their merchandise to high end jewelry stores that already<br />

feature the most prestigious brands, versus to high end<br />

chain stores such as Saks, Neiman Marcus and Baily<br />

Banks & Biddle just to name a few. Otherwise, if their supply<br />

capacity will allow it, they can even sell their products<br />

to both types <strong>of</strong> stores, according to the final consumer<br />

they would like to target.<br />

This choice involves a remarkable investment, not only on<br />

the marketing and advertising sides, but as well as for<br />

operating costs. This is the reason why many companies<br />

choose to entrust a local distributor.<br />

Even though this choice involves a lower economic investment<br />

in the beginning, on the medium and long term it<br />

does not necessarily ensures a lower percentage <strong>of</strong> risks.<br />

The first step is to find a respectable distributor to represent<br />

the line.<br />

Unfortunately, it is rare to find a distributor in the US that<br />

would be willing to exclusively sell one brand. Generally<br />

speaking, they avail themselves <strong>of</strong> their knowledge <strong>of</strong> the<br />

<strong>America</strong>n market to be the agents for more than one company.<br />

In some cases they even commercialize products<br />

that are in direct competition with each other, with the<br />

result that none <strong>of</strong> the brands will receive the emphases<br />

that would deserve and consequently limiting the pr<strong>of</strong>its <strong>of</strong><br />

the manufacturing company. Furthermore, if the distributor<br />

has no scruple, the product could be sold in non-selected<br />

or low end stores that do not promote brands at all.<br />

The damages for the image <strong>of</strong> the manufacturing company<br />

that would derive through this channel <strong>of</strong> distribution,<br />

could be <strong>of</strong> enormous proportion if not, in some cases,<br />

even devastating. A wrong distribution has the power to<br />

vanish years <strong>of</strong> hard work, as far as brand's positioning and<br />

sometimes companies have a difficulty to reestablish their<br />

share <strong>of</strong> the market. In order to avoid that the manufacturer<br />

would be left aside as a passive spectator <strong>of</strong> his own lost<br />

prestige, it becomes mandatory to enact a meticulous<br />

screening <strong>of</strong> the potential distributor's credentials, instead<br />

<strong>of</strong> entrusting any unheard-<strong>of</strong> interested to gain representation<br />

<strong>of</strong> the brand.<br />

The United States is certainly a country full <strong>of</strong> opportunities.<br />

However, if a company is willing to do whatever it<br />

takes to gain a share <strong>of</strong> the <strong>America</strong>n market, it should<br />

consider that risky choices could turn out to be very damaging<br />

in the long run.<br />

Unfortunately we can really say that all that glitters is not<br />

gold. �<br />

.13 .it italian trade

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