Spa & Wellness Awards 2022

Now that you’ve stepped for inside, you’ll want to start by checking in. This may seem obvious but it’s
a pivotal point, this is when you can ask for a tour of the facility and acquire any robes, slippers, towels
etc. Any good spa will also ask you to fill in a health questionnaire when you first check-in. This is to
understand if you have any medical conditions, are on any medication, or have any allergies which may
determine the type of products used. If you aren’t asked to fill one in be sure to point out any, and we
mean any, issues or concerns you have.
AT THE SPA
Trust the staff, especially if it’s your first time. You may not
be sure on what the rules are or how to behave in particular
situations, it’s always best to communicate with the staff on
hand. They’ve probably heard it all, so no question will be
deemed silly, and they’ll likely offer the best advice. You’re not
expected to make friendly conversation but don’t be afraid to
speak up if you’re uncomfortable or have questions about a
procedure.
Be mindful of other people during your time at the spa. If
you’re in a group, it’s easy to get caught up in the fun but
be aware other people are there to relax also. Discretion and
modesty in the changing area is advised and make sure you
leave this area how you’d like to find it.
If you’re going to a large spa or one that’s part of a hotel, you’ll
probably find a whole host of extra facilities and services
to take advantage of such as a pool, gym, sauna, bar, or
restaurant. Make the most of it, it’s not often you get to treat
yourself to a spa day.
Finally, at the end of it all, keep in mind the tip. This obviously
varies from spa to spa and between countries, so to be safe
check the spa gratuity policy. Some places may charge this
anyway, if in doubt go with 20% of the total treatment cost.
12 13