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Sleep Disorders and Sleep Deprivation: An Unmet Public

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<strong>Sleep</strong> <strong>Disorders</strong> <strong>and</strong> <strong>Sleep</strong> <strong>Deprivation</strong>: <strong>An</strong> <strong>Unmet</strong> <strong>Public</strong> Health Problem<br />

http://www.nap.edu/catalog/11617.html<br />

BUILDING SLEEP PROGRAMS IN ACADEMIC HEALTH CENTERS 307<br />

any conclusions drawn from the analysis may be limited <strong>and</strong> may not transcend<br />

every medical center.<br />

Specific Questions <strong>and</strong> Methodology<br />

The analysis addresses three specific questions: (1) Can sleep programs<br />

generate revenue in excess of their costs? (2) Which revenue streams produce<br />

the largest net revenue available for program development? (3) What<br />

organizational structure maximizes control over resources for program<br />

development? Parametric analysis applying the principles of operations<br />

research was used to examine these three questions. Semistructured interviews<br />

were conducted at five academic sleep programs with varying organizational<br />

structures: Emory University, George Washington University,<br />

Stanford University, University Hospital of Clevel<strong>and</strong>, <strong>and</strong> University of<br />

Pennsylvania. The interviews dealt with the topics in Box 9-2. Financial data<br />

were obtained from each program, <strong>and</strong> direct observations were performed,<br />

including the provision of clinical services <strong>and</strong> the effect of teaching on<br />

patient throughput. Major priorities of the analysis were to develop an<br />

operational framework to categorize organizational structures, to delineate<br />

specific constraints affecting sleep programs, to identify major cost structures<br />

<strong>and</strong> major funding streams, <strong>and</strong> to develop a “business plan” for each<br />

major organizational variant most likely to sustain or exp<strong>and</strong> its program.<br />

Direct Costs<br />

The analysis identified three major direct costs: clinical services, teaching,<br />

<strong>and</strong> research. Clinical services consist of obtaining a reliable clinical<br />

history from a patient, determining what studies to conduct <strong>and</strong>, based on<br />

findings, establishing a diagnosis <strong>and</strong> developing a treatment plan. Diagnostic<br />

sleep studies are constrained by the fact that a sleep technician simultaneously<br />

can run, at best, two studies. “Reading” of studies requires frequent<br />

technician <strong>and</strong> clinician “calibration” for quality assurance purposes.<br />

Most programs are able to generate approximately 30 readings a week per<br />

full-time equivalent. Incorrect staffing ratios (e.g., medical assistant to provider<br />

ratios lower than 2 to 1) often produce longer patient wait times,<br />

which negatively affect patient throughput. No-show rates typically increase<br />

beyond a 2-week “next appointment” wait time. The direct costs of performing<br />

a sleep study are rising rapidly, primarily as a result of personnel<br />

costs. The changes in direct service costs between 1994, 2000, <strong>and</strong> 2005 are<br />

depicted in Figure 9-3.<br />

The programs in the study taught medical students, residents, doctoral<br />

students, sleep fellows, <strong>and</strong> postdoctoral fellows. Though many faculty<br />

Copyright © National Academy of Sciences. All rights reserved.

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