Annual Report and Financial Statements 2007 - Tesco PLC
Annual Report and Financial Statements 2007 - Tesco PLC
Annual Report and Financial Statements 2007 - Tesco PLC
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
<strong>2007</strong> 2006<br />
Total shareholder return 36.0% 45.8%<br />
Total shareholder return is the notional return from a share <strong>and</strong> is measured as the percentage change in the share<br />
price, plus the dividend paid. This is measured over the last five years.<br />
Full year dividend per share 9.64p 8.63p<br />
The growth of the dividend per share from one period to the next is important to shareholders since this represents<br />
their actual cash return, <strong>and</strong> is usually paid twice a year.<br />
We monitor a wide range of KPIs, both financial <strong>and</strong> non-financial. Across the Group, KPIs are set locally, with oversight from the<br />
Executive Directors, to ensure they are tailored to drive the priorities of each business. Each business operates a Steering Wheel, our<br />
balanced scorecard. During the last year we have made good progress with rolling-out our Corporate Responsibility management<br />
system to our International operations. We report quarterly on social, ethical <strong>and</strong> environmental matters alongside their Customer,<br />
Operations, Finance <strong>and</strong> People KPIs. More detail on each country follows in the ‘Operations, resources <strong>and</strong> relationships’ section.<br />
The following are some KPIs for the UK <strong>and</strong> Group operations.<br />
UK market share<br />
<strong>2007</strong> 2006<br />
Grocery market share* 21.0% 20.2%<br />
Non-food market share 8.0% 7.0%<br />
*This is measured as the share of all spend by all shoppers through Taylor Nelson Sofres Superpanel (Total Till Roll) data.<br />
Supplier viewpoint measure 94% 94%<br />
We aim to monitor supplier relations through the Supplier Viewpoint Survey. The target is for over 90% of suppliers<br />
to view <strong>Tesco</strong> as being trustworthy, reliable, consistent, clear, helpful <strong>and</strong> fair.<br />
Employee retention 84% 83%<br />
This measure shows the percentage of employees who have stayed with the business for longer than one year.<br />
It is one measure that we use to monitor employee loyalty <strong>and</strong> satisfaction <strong>and</strong> we aim to exceed 80% retention<br />
of experienced staff.<br />
Energy consumption 12.5% 5.5%<br />
For 2006/07 our target was to reduce energy consumption by 12% (2005/06 – 5%).<br />
9<br />
OPERATING AND<br />
FINANCIAL REVIEW