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Marketing Animals - Antennae The Journal of Nature in Visual Culture

Marketing Animals - Antennae The Journal of Nature in Visual Culture

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"everyone" knows that a bee<br />

symbolizes<strong>in</strong>dustriousness, a dove represents<br />

peace, and a fox embodies cunn<strong>in</strong>g (Rob<strong>in</strong><br />

1932). It is likely that advertisers use animal<br />

characters because consumers understand the<br />

animals' cultural mean<strong>in</strong>gs and consequently<br />

can l<strong>in</strong>k these mean<strong>in</strong>gs to a product. <strong>The</strong>refore,<br />

the cultural mean<strong>in</strong>g <strong>of</strong> animals may lie at the<br />

core <strong>of</strong> the mean<strong>in</strong>gs <strong>of</strong> animal trade<br />

characters. This paper describes a method for<br />

elicit<strong>in</strong>g character mean<strong>in</strong>gs, presents a<br />

qualitative analysis <strong>of</strong> the cultural mean<strong>in</strong>gs <strong>of</strong><br />

four animal characters, and discusses the<br />

broader implications that these results have for<br />

advertis<strong>in</strong>g research and practice. This<br />

qualitative study <strong>of</strong> animal mean<strong>in</strong>gs is<br />

motivated by several issues: Understand<strong>in</strong>g the<br />

cultural mean<strong>in</strong>gs that consumers assign to<br />

animal characters will assist <strong>in</strong> develop<strong>in</strong>g<br />

successful advertis<strong>in</strong>g campaigns; practitioners<br />

can create characters that embody desired<br />

brand mean<strong>in</strong>gs while avoid<strong>in</strong>g characters with<br />

negative associations. In addition, by<br />

highlight<strong>in</strong>g an underutilized research method by<br />

which the cultural mean<strong>in</strong>g <strong>of</strong> characters can<br />

be elicited, this paper presents a way for<br />

practitioners, researchers, and regulators to<br />

understand what messages specific characters<br />

are communicat<strong>in</strong>g to their audiences. This<br />

method may be useful <strong>in</strong> other types <strong>of</strong><br />

advertis<strong>in</strong>g research as well. Researchers have,<br />

<strong>in</strong> the past, asked for measures <strong>of</strong> cultural<br />

mean<strong>in</strong>g for celebrity endorsers (McCracken<br />

1989) and for symbolic advertis<strong>in</strong>g images (Scott<br />

1994), as well. F<strong>in</strong>ally, by show<strong>in</strong>g that animal<br />

characters have common cultural mean<strong>in</strong>gs,<br />

this paper builds support for one <strong>of</strong> the first<br />

empirical explanations <strong>of</strong> how trade characters<br />

"work" <strong>in</strong> advertis<strong>in</strong>g, and creates a foundation<br />

for future trade character research.<br />

<strong>The</strong> next section <strong>of</strong> the paper will present<br />

the theories used to illum<strong>in</strong>ate the research<br />

question: Do there exist shared mean<strong>in</strong>gs that<br />

consumers associate with specific animal<br />

characters? If so, how can these mean<strong>in</strong>gs be<br />

elicited, and what are their common themes?<br />

<strong>The</strong> third section will <strong>in</strong>troduce a method by<br />

which the cultural mean<strong>in</strong>gs <strong>of</strong> characters can<br />

be elicited, and will present the procedures used<br />

<strong>in</strong> this research study. <strong>The</strong> fourth section will<br />

discuss the results <strong>of</strong> the study, and the last<br />

section will draw general conclusions.<br />

Conceptual Development <strong>of</strong> the<br />

Research Question It has been suggested that<br />

advertis<strong>in</strong>g functions, <strong>in</strong> general, by attempt<strong>in</strong>g<br />

to l<strong>in</strong>k a product with an image that elicits<br />

10<br />

desirable emotions and ideas (McCracken 1986).<br />

For example, the image <strong>of</strong> a child may <strong>in</strong>voke<br />

feel<strong>in</strong>gs <strong>of</strong> pleasure, nostalgia, and playfulness. By<br />

show<strong>in</strong>g a product next to such an image,<br />

advertis<strong>in</strong>g encourages consumers to associate<br />

the product with the image. Through this<br />

association, the product acquires the image's<br />

cultural mean<strong>in</strong>g.<br />

Trade characters may be one type <strong>of</strong><br />

image that advertisers use because these<br />

characters possess learned cultural mean<strong>in</strong>gs.<br />

<strong>The</strong>se mean<strong>in</strong>gs are similar to the personalities<br />

that consumers associate with characters from<br />

other sources such as movies, cartoons, and<br />

comic books. For example, Mickey Mouse is<br />

viewed as a "nice guy," while Bugs Bunny is seen<br />

as clever, but mischievous. Individuals do not<br />

<strong>in</strong>vent their own mean<strong>in</strong>g for cultural symbols;<br />

they must learn what each symbol means <strong>in</strong> their<br />

culture (Berger 1984) based on their experiences<br />

with the character. For example, consumers'<br />

ideas about the mean<strong>in</strong>g <strong>of</strong> "elephant" are<br />

shaped by Dumbo movies and African safari TV<br />

programs, and are colored by news stories about<br />

a rampag<strong>in</strong>g elephant that trampled its tra<strong>in</strong>er.<br />

Consequently, although each <strong>in</strong>dividual br<strong>in</strong>gs his<br />

or her own experience to the mean<strong>in</strong>g ascription<br />

process, consensus <strong>of</strong> character mean<strong>in</strong>g across<br />

<strong>in</strong>dividuals is possible through common cultural<br />

experience.<br />

In advertis<strong>in</strong>g, trade characters' mean<strong>in</strong>gs<br />

are used to visually represent the product<br />

attributes (Zacher 1967) or the advertis<strong>in</strong>g<br />

message (Kleppner 1966). For example, Mr.<br />

Peanut embodies sophistication (Kapnick 1992),<br />

the Pillsbury Doughboy symbolizes fun (PR<br />

Newswire 1990), and the lonely Maytag repairman<br />

stands for reliability (Elliott 1992). However, the<br />

consumer must correctly decode the trade<br />

character's mean<strong>in</strong>g before it can have an<br />

impact (McCracken 1986). <strong>The</strong>refore, characters'<br />

mean<strong>in</strong>gs must be easily understood by<br />

consumers if they are to correctly <strong>in</strong>terpret the<br />

character's message. As a result, advertisers<br />

frequently use animal trade characters (Callcott<br />

and Lee 1994) because consumers are thought<br />

to have learned the animals' cultural mean<strong>in</strong>gs,<br />

and consequently are likely to correctly decode<br />

the advertis<strong>in</strong>g message.<br />

<strong>The</strong> first step <strong>in</strong> exam<strong>in</strong><strong>in</strong>g the association<br />

between animal trade characters and the<br />

products they promote is to explore the symbolic<br />

mean<strong>in</strong>gs conveyed by the animals used <strong>in</strong> these<br />

advertisements. That is, if an advertiser places a<br />

bear (e.g., Snuggle) or a dog (e.g., Spuds<br />

McKenzie) next to his product, what do these

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