FSM-300 or FSM-320 Fast Steering Mirror & FSM-CD300B ...
FSM-300 or FSM-320 Fast Steering Mirror & FSM-CD300B ...
FSM-300 or FSM-320 Fast Steering Mirror & FSM-CD300B ...
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38 Appendices<br />
7.2 Appendix B – Abbreviations<br />
<strong>FSM</strong> <strong>Fast</strong> <strong>Steering</strong> Mirr<strong>or</strong><br />
D-A<br />
Digital to Analog<br />
IR<br />
Infrared<br />
NIR Near Infrared<br />
7.3 Technical Supp<strong>or</strong>t<br />
N<strong>or</strong>th America & Asia<br />
Newp<strong>or</strong>t Technical Supp<strong>or</strong>t Department<br />
1791 Deere Ave.<br />
Irvine, CA 92606, USA<br />
Tel: (949) 863-3144, (800) 222-6440<br />
Fax: (949) 253-1680<br />
Email: tech@newp<strong>or</strong>t.com<br />
Europe<br />
Newp<strong>or</strong>t / Micro-Controle S.A.<br />
11 rue du Bois Sauvage<br />
91055 Evry Cedex, France<br />
Tel: 01-60-91-68-68<br />
Fax: 01-60-91-68-69<br />
Email: france@newp<strong>or</strong>t-fr.com<br />
Technical Supp<strong>or</strong>t Inf<strong>or</strong>mation<br />
When calling Newp<strong>or</strong>t Technical Supp<strong>or</strong>t with a technical issue <strong>or</strong> problem,<br />
please be prepared to provide the following inf<strong>or</strong>mation:<br />
• Your contact inf<strong>or</strong>mation.<br />
• System serial number <strong>or</strong> <strong>or</strong>iginal <strong>or</strong>der number.<br />
• Description of problem.<br />
• Environment in which the system is used.<br />
• State of the system right bef<strong>or</strong>e the problem.<br />
• Can you identify anything that may have caused the problem?<br />
• Can the system continue to operate, <strong>or</strong> is it non-operational?<br />
• Frequency and repeatability of problem.
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