FSM-300 or FSM-320 Fast Steering Mirror & FSM-CD300B ...
FSM-300 or FSM-320 Fast Steering Mirror & FSM-CD300B ...
FSM-300 or FSM-320 Fast Steering Mirror & FSM-CD300B ...
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Appendices 39<br />
7.4 Service & Returns<br />
N<strong>or</strong>th America & Asia<br />
Newp<strong>or</strong>t Service & Returns Department<br />
1791 Deere Ave.<br />
Irvine, CA 92606, USA<br />
Tel: (949) 253-1694, (800) 222-6440 ext. 31694<br />
Fax: (949) 253-1479<br />
Email: istd.service@newp<strong>or</strong>t.com<br />
Europe<br />
Newp<strong>or</strong>t/Micro-Controle S.A.<br />
11 rue du Bois Sauvage<br />
91055 Evry Cedex, France<br />
Tel: 01-60-91-68-68<br />
Fax: 01-60-91-68-69<br />
Email: france@newp<strong>or</strong>t-fr.com<br />
Service & RMA Inf<strong>or</strong>mation<br />
The user should not attempt any maintenance <strong>or</strong> service of the <strong>FSM</strong> <strong>Fast</strong><br />
<strong>Steering</strong> Mirr<strong>or</strong> System beyond the procedures outlined in this manual. Any<br />
problem that cannot be resolved should be referred to Newp<strong>or</strong>t’s Service &<br />
Returns Department, and any failed product should be returned to that department<br />
f<strong>or</strong> service. A Return Materials Auth<strong>or</strong>ization (RMA) number must be<br />
obtained in advance and should be stated on the outside of the shipping box.<br />
To obtain an RMA number, please fill out and fax back the Return Material<br />
Auth<strong>or</strong>ization Request f<strong>or</strong>m included at the end of this manual.<br />
Packaging f<strong>or</strong> Returns<br />
Any <strong>FSM</strong> <strong>Fast</strong> <strong>Steering</strong> Mirr<strong>or</strong> Head <strong>or</strong> <strong>FSM</strong>-CD<strong>300</strong>B Controller/Driver<br />
being returned under an RMA must be securely packaged f<strong>or</strong> shipment. The<br />
RMA number must be stated on the outside of the shipping box. If possible,<br />
reuse the <strong>or</strong>iginal fact<strong>or</strong>y packaging. The mirr<strong>or</strong> must be secured f<strong>or</strong> shipment.<br />
Please contact Newp<strong>or</strong>t’s Service & Returns Department if you no<br />
longer have the <strong>or</strong>iginal shipping restraints f<strong>or</strong> the mirr<strong>or</strong>.
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