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managing public sector records: a study programme - International ...

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• how a range of tactics can be adopted to ensure the successful operation of a<br />

record keeping system<br />

• how technological tools can be used to support the operation of effective<br />

record keeping or information systems<br />

• how to manage legacy data / <strong>records</strong> appropriately.<br />

Resources<br />

Glossary of Terms<br />

Computer output on microfilm (COM): Microfilm produced directly from a<br />

computer by the use of a recorder (called a COM recorder). 2<br />

Flowchart: Flowcharts are essentially graphical representations of business<br />

processes. A flowchart diagram uses symbols to convey the steps occurring in a<br />

process, with arrows used to indicate the flow or direction of the process. Flowcharts<br />

are often used as part of systems analysis and design to document processes.<br />

Information systems: organised collections of hardware, software, supplies, policies,<br />

procedures and people, which store, process and provide access to information. 3<br />

Legacy: refers to predecessor systems and/or the <strong>records</strong> or information which were<br />

the product of those systems.<br />

Microfiche: A fine-grain, high resolution, transparent sheet of film usually 6 in. x 4 is<br />

used to record images reduced in size from the original. Usually arranged in a grid<br />

pattern. 4<br />

Microfilm: Documents reduced by photographing onto film stock which then<br />

becomes the medium for storage and viewing. It is suitable for low reference,<br />

sequentially ordered documents, or high reference, randomly arranged documents<br />

controlled by a computer based retrieval system. 5<br />

Native: Refers to an item such as a document which remains in the format in which it<br />

was generated or created.<br />

Playscript: Playscript is an approach to procedure writing which lists steps in a<br />

process in sequence, showing actions and responsibilities involved. Playscript is<br />

often used as part of systems analysis and design to document processes.<br />

Record keeping requirements: Requirements for evidence that may be satisfied<br />

through record keeping. 6<br />

2 Jay Kennedy and Cherryl Schauder, Records Management: A Guide to Corporate Record keeping, 2 nd<br />

edition, Longman, Melbourne, Australia, 1998, p291.<br />

3 Australian Standard AS4390⎯1996, Records Management, Part 1, General, Clause 4.17<br />

4 Ibid., p297.<br />

5 Ibid., p297.<br />

6 State Records Authority of New South Wales, Glossary of Record keeping Terms, State Records<br />

Authority of New South Wales, Sydney, Australia, 1998, p24.<br />

CASE STUDIES 14: FINDLAY<br />

2

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