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Appendix C: Describing Processes: Flowcharting
Flowcharts are essentially graphical representations of business processes. A
flowchart diagram uses symbols to convey the steps occurring in a process, with
arrows used to indicate the flow or direction of the process. There are some
commonly used flowcharting conventions, which are described below, along with an
example of a flowchart.
Decision point
Input / output
Connector
Off-page
connector
CASE STUDIES 14: FINDLAY
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Terminal (start /
end)
Process
Creation of a
document
Manual input
Links consecutive steps