The Alaska Contractor - Summer 2008
The Alaska Contractor - Summer 2008
The Alaska Contractor - Summer 2008
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By Heidi Bohi<br />
AGC of <strong>Alaska</strong> Legacy Members<br />
SENCO <strong>Alaska</strong> sells, services<br />
air-powered fastening systems<br />
How a company gets the name SENCO Products out of what was originally called Springtramp<br />
Eliminator Company is a mystery to Teri Gunter and her sister Jackie Glatt, owners of the<br />
<strong>Alaska</strong> division of one of the world’s leading manufacturers<br />
of air-powered fastening systems. In fact, it’s a<br />
mystery to the parent company.<br />
But as these second generation owners celebrate 40<br />
years of doing business in Anchorage, what is certain,<br />
the two sisters will tell you, is that they are proud to<br />
continue to serve the construction trade and do-it-yourselfer<br />
with the most innovative, quality merchandise in<br />
the tools and fastening industry. <strong>The</strong> “service what we<br />
sell” repair department and the all-customer-service, allthe-time<br />
philosophy is what keeps the building trade<br />
coming back, including customers who are referred by<br />
their competition, Gunter says proudly.<br />
Founded in Cincinnati 50 years ago, SENCO Products<br />
Inc. has a network of authorized dealers, distributors and<br />
sales representatives in North and South America, Europe,<br />
Asia and Australia, as well as worldwide manufacturing<br />
operations in Australia, Colombia, France, Germany, Italy,<br />
Korea, <strong>The</strong> Netherlands, South Africa and Spain.<br />
Originally known as a hammer and nails company,<br />
today, in addition to having the widest selection of staples,<br />
nails and screws in the industry, it is also known<br />
for leading the market by carrying the newest innovations<br />
in products and materials: the extended line includes<br />
Max Rebar Tiers, FOMO insulation applications,<br />
and the newer space-efficient, noise-reduced compressors.<br />
SENCO is also known as the leader in fastening<br />
solutions for use in the residential home construction<br />
market; framing, interior finish and trim carpentry, drywall<br />
installation, exterior residential decks, roofing, siding<br />
and fencing. It also produces fastening solutions for<br />
industrial markets; in-plant housing, cabinets, pallets,<br />
furniture, bedding and recreational vehicles.<br />
Originally, a prominent homebuilder in Anchorage,<br />
Jack and Barbara Butt purchased SENCO <strong>Alaska</strong> in 1968<br />
from a construction associate after he introduced the<br />
line of tools to Gunter and Glatt’s father and then approached<br />
him about becoming the exclusive distributor<br />
in Anchorage. It began in small quarters and moved to its<br />
present location near the corner of Old Seward Highway<br />
and Dowling Road in Anchorage in 1974, which includes<br />
more than 7,000 square feet of warehouse and shop,<br />
1,600 square feet of office space, and a newly remodeled<br />
showroom. In addition to the Anchorage office, there is a<br />
Wasilla location and seven dealers in Fairbanks, Kodiak,<br />
Seward, Soldotna, Nome, Bethel and Delta Junction.<br />
As SENCO <strong>Alaska</strong> continues to grow – last year<br />
alone there was more than a 6 percent increase in new<br />
business – besides the residential market, the company<br />
is focusing on securing more commercial accounts and<br />
getting large housing contracts on local military bases<br />
in Anchorage and Fairbanks. Today, 75 percent of the<br />
company’s clientele is in the commercial sector including<br />
F & W Construction, Builders Choice Inc. and FM<br />
Construction. One of their primary sources of customers<br />
is the Associated General <strong>Contractor</strong>s of <strong>Alaska</strong> organization,<br />
Gunter says, and almost every contractor associated<br />
with AGC is a client of SENCO’s.<br />
Gunter says her father ran SENCO <strong>Alaska</strong> as a family<br />
style business from the beginning, including his wife,<br />
who was the company’s secretary, and daughters, sonsin-law<br />
and grandchildren who worked in various capacities<br />
before Gunter and Glatt purchased it. Although<br />
their father passed away five years ago, Gunter says they<br />
still have many customers who attribute part of their<br />
success to him for his generosity and trust.<br />
It was not uncommon for him to sell customers a tool<br />
for a handshake and tell them to pay him when they<br />
had the money. Although that was a sign of the times<br />
and she and her sister don’t run the business quite that<br />
way today, Gunter says laughing, they still turn to the<br />
business ethics and examples of integrity and leadership<br />
their father taught them.<br />
“We were raised in a wonderful learning situation<br />
where we were able to see first-hand the day-to-day<br />
requirements needed to run a successful company,”<br />
Gunter says.<br />
After growing up with the business for 30 years, as<br />
general manager, Gunter works with the financial and<br />
marketing divisions of the company, and as office manager,<br />
Glatt, who has worked for the family business for<br />
29 years, focuses on the sales and product areas.<br />
Having grown up with the business – as a small child<br />
Gunter started sweeping floors then worked her way<br />
up – she says that while she understands that working<br />
with family isn’t for everyone, she enjoys every moment<br />
with her sister, who she has worked with for 28 years.<br />
When they are not working they spend free time to-