Overview of Electronic Secondary Claims (COB)
Overview of Electronic Secondary Claims (COB)
Overview of Electronic Secondary Claims (COB)
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NextGen® Portal<br />
<strong>Electronic</strong> <strong>Secondary</strong> <strong>Claims</strong> (<strong>COB</strong>) <strong>Overview</strong>-NextGen® PM<br />
<strong>COB</strong> functionality not currently supported may require editing secondary claims outside <strong>of</strong> the NextGen®<br />
application. Some clearinghouses allow you to edit secondary electronic claims with the correct<br />
information. Otherwise, as a workaround, NextGen® <strong>of</strong>fers a free product called the NextGen® Portal.<br />
Instances requiring secondary claims to be edited outside <strong>of</strong> the NextGen® application:<br />
DT Reviewed-Not Scheduled/Problem 12370-837I UB <strong>Secondary</strong> Billing<br />
Missing <strong>COB</strong> Total Submitted Charges-2320 AMT*T3 segment<br />
DT#55372/Problem 9386-Scheduled 5.6SP2-Encounter Rate Billing & <strong>Electronic</strong> <strong>Secondary</strong><br />
Encounter Rate Primary (837I/UB) and <strong>Secondary</strong> (837P/1500)<br />
Primary FFS (837P/1500) and Encounter Rate <strong>Secondary</strong> (837I/UB)<br />
Training for the NextGen® Portal is a non-billable service <strong>of</strong>fered as a separate one hour WebEx<br />
designed for an organization‟s Core Group or Super Users. Working knowledge <strong>of</strong> payment processing,<br />
including the use <strong>of</strong> the <strong>COB</strong> window is a prerequisite to Portal training.<br />
Log a support ticket specifically requesting <strong>COB</strong> Portal training and your ticket will be routed to an EDI<br />
Systems Analyst for scheduling.<br />
NEXTGEN® Healthcare, Inc. EPM<strong>Claims</strong><br />
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