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EMOBILE: the mobile broadband revolutionist - Huawei

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Tao of Business<br />

Inspiration from<br />

Internet business models<br />

Internet reinforces its leading position with a growing penetration rate and fast-increasing<br />

user base. Can telecom operators transplant <strong>the</strong> Internet-related technologies and successful business<br />

models, so as to find a new profit stream?<br />

By Chen Fudong<br />

Land of opportunity<br />

or a black hole?<br />

As is known to all, <strong>the</strong> predecessor<br />

of <strong>the</strong> global Internet was <strong>the</strong><br />

Advanced Research Projects<br />

Agency Network (ARPANET)<br />

developed by <strong>the</strong> United States<br />

Department of Defense in<br />

1969. In1990, <strong>the</strong> hyper text<br />

protocols of Tim Berners-Lee and Robert Cailliau allowed<br />

<strong>the</strong> technology and application to swiftly morph into<br />

<strong>the</strong> world wide web of today. In less than 40 years, <strong>the</strong><br />

Internet has grown from <strong>the</strong> original four nodes to around<br />

400 million nodes, with over a billion users. This can be<br />

attributed to <strong>the</strong> web breaking out of <strong>the</strong> circle of science<br />

and research and being easily accessible to ordinary users<br />

and geeks alike.<br />

Along with constant expansion, network performance<br />

has also consistently improved through software hardening<br />

(which uses hardware devices to replace software modules<br />

for packet forwarding). A number of new stars have been<br />

born.<br />

We can see <strong>the</strong> shining stars as well as <strong>the</strong> dark side<br />

in <strong>the</strong> course of Internet innovation. In reality, <strong>the</strong>re<br />

are far more losers than winners. Microsoft is a vivid<br />

example. They have invested heavily in Internet services<br />

including: Internet Explorer, MSN, Hotmail, MSNM,<br />

Live, Space, and Facebook among o<strong>the</strong>rs. Their assets<br />

span <strong>the</strong> industrial chain upstream and downstream,<br />

from television (MSNBC) to consumer electronics (Xbox<br />

360). Never<strong>the</strong>less, <strong>the</strong> return on <strong>the</strong> Internet investment<br />

is nothing to crow about. It is obvious that, even for<br />

Microsoft it is difficult to succeed in <strong>the</strong> Internet.<br />

Transitions of Internet business<br />

models<br />

The earliest mass commercialization was <strong>the</strong> ISP era<br />

represented by AOL, and <strong>the</strong> business model was to bill<br />

dialup subscribers by usage or by <strong>the</strong> hour. Later, <strong>the</strong><br />

Internet entered <strong>the</strong> portal era as represented by Yahoo!,<br />

and it gained revenues from display ads based on <strong>the</strong><br />

number of clicks and views by users. The value of an ad<br />

depended on <strong>the</strong> popularity or amount of traffic on <strong>the</strong><br />

site.<br />

Then Google exploded onto <strong>the</strong> scene and led <strong>the</strong><br />

search engine era and <strong>the</strong> successful model became<br />

targeted advertising. The value of this type of advertising<br />

lies in accurately steering <strong>the</strong> user to commercial sites he/<br />

she might have interest in making purchase forms.<br />

The current era is represented by social networking<br />

sites such as Facebook and <strong>the</strong> business model shifts to<br />

recommended advertising. The value lies in word of mouth<br />

marketing, also known as viral marketing.<br />

The commercialization process progresses with how well<br />

<strong>the</strong> Internet understands people. In <strong>the</strong> era of <strong>the</strong> portals<br />

around 2000, subscribers were just contributors of traffic.<br />

A popular saying was, “On <strong>the</strong> Internet, nobody knows<br />

you’re a dog”. The era of search, however, was focused on<br />

FEB 2009 / Win-Win<br />

18

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