GLOBAL SUPPLIER QUALITY MANUAL - Sloan Valve Company

10. Product Acceptance
GLOBAL SUPPLIER QUALITY MANUAL 2010
10.1. Minimum Requirements and Penalties
Product supplied to SLOAN will be subject to inspection and verification at receipt to assure
compliance with technical and administrative requirements.
SLOAN reserves the right to perform source inspection or to request third-party inspection at the
supplier’s facility.
Suppliers who send material not meeting expectations will be responsible for the costs involved in
sorting, repairing, reworking and replacing this product or material. The supplier will be responsible
for providing these services with their own or third party resources. All cost associated for any of
these activities performed or coordinated by SLOAN personnel will be passed down to the supplier
accordingly at a rate of $50.00 per person per hour.
Where material or product is found to be discrepant at receipt or upon subsequent use, even if no
rework, repair or replacement is necessary, the supplier is expected to develop and implement
corrective actions to address the issue. Time lines for completion of these actions will be based on
the extent and impact of the discrepancy as assigned by the Supplier Quality Engineer.
Suppliers are responsible for maintaining documentation showing inspection and/or testing of any
in-process, final or lot sample testing and inspection for material and product provided. These
documents must be available for review upon request. This documentation must be maintained for
a minimum of two years from the shipment of material.
12 April 2010 GQA SUPPLIER MANUAL 1-2010 (Rev 2).docx