GLOBAL SUPPLIER QUALITY MANUAL - Sloan Valve Company

GLOBAL SUPPLIER QUALITY MANUAL 2010
1. Introduction ............................................................................................................................ 1
1.1. General Business Requirements ..................................................................................... 1
1.2. Sloan Valve Company Quality Policy ............................................................................... 1
1.3. Purpose ........................................................................................................................... 2
1.4. Scope ............................................................................................................................... 2
1.5. Responsibility .................................................................................................................. 2
1.6. Supplier Receipt and Acceptance of Global Supplier Quality Manual............................ 2
2. Quality Requirements ............................................................................................................. 3
2.1. Quality System Requirements ........................................................................................ 3
2.2. Requirements for Suppliers of Production Materials and Services ................................ 3
2.3. Requirements for Non-Production Material and Services Suppliers ............................. 3
3. Supplier Approval and Certification ........................................................................................ 4
3.1. Introduction .................................................................................................................... 4
3.2. Supplier Evaluation ......................................................................................................... 4
3.3. Approved Supplier List .................................................................................................... 5
4. Part Approval .......................................................................................................................... 6
4.1. Prototype and Initial Sample Submission ....................................................................... 6
4.2. Tooling and Gauge Requirements .................................................................................. 6
5. Corrective and Preventive Action (CAPA)............................................................................... 7
5.1. Introduction .................................................................................................................... 7
5.2. Non-conformance and Supplier Response ..................................................................... 7
6. Supplier Deviation Request..................................................................................................... 8
6.1. Issues Requiring a Deviation ........................................................................................... 8
6.2. Request for Deviation ..................................................................................................... 8
7. Supplier Rating and Monitoring .............................................................................................. 9
7.1. Supplier Performance Metrics ........................................................................................ 9
7.2. Supplier Rating System ................................................................................................... 9
7.3. On-site Assessments ....................................................................................................... 9
8. Supplier Development .......................................................................................................... 10
8.1. Continuous Improvement ............................................................................................. 10
9. Change Control and Request ................................................................................................ 11
ii April 2010
GQA SUPPLIER MANUAL 1-2010 (Rev 2).docx