SIGNALTEK Users Guide V1.0 English - Ideal Industries

? Go to a PC, Click on Start, Run, then type
“cmd” and press Enter.
? At the command prompt type “ping
xxxxx.xxx” and press Enter. Where xxxxx.xxx
is the name of a well known website.
? The resulting data will give you the IP
address of the internet server which can be
entered into SIGNALTEK.
?Pinging and internal address is convenient if you
want to check the response of a network server,
router, or other known device.
?If a ping test fails, make sure that a valid IP address
is configured in the ping Setup screen.
? If the link status icon stays red when connected to the network
outlet, a basic connection problem exists between the
SIGNALTEK and the network switch/hub.
? First try a different patch cord. The user’s patch cord may be
damaged, preventing any communication between the
computer and switch.
? If the link is still down after trying a new patch cord then it is
likely that the patch cord in the telecom room between the
user’s outlet and the switch has become disconnected.
? If all tests pass, connect the SIGNALTEK directly to the user’s
PC with a patch cord and go to the Manual test tab. Highlight
Link Establishment and press F1.
? If there is no link (link status stays red) or the test fails the PC
network card has malfunctioned and needs to be replaced.
? If the link establishment test passes, the card is physically
operating properly and the problem is likely a configuration
problem with the computer’s network settings.
SIGNALTEK Operation Manual 6-5