Australia Post Terms & Conditions

19.1.3 the application is made within 6 months after lodgment and, in the case of a
registered article, article covered under Extra Cover or an express post parcel,
is accompanied by the official receipt postmarked and issued at the time of
lodgment.
20 Redirection before delivery
20.1 A redirection before delivery service and a holding service is provided by Australia
Post and is subject to the terms and conditions applicable to that service at the time
of the application.
21 Redirection after delivery
21.1 Subject to clause 22, where Australia Post has delivered a postal article and the
addressee no longer receives articles so delivered by reason of his or her temporary or
permanent change of address, any person receiving the article may:
21.1.1 redirect it to the addressee by altering the direction on the article and lodging
it for further carriage in accordance with these terms and conditions; or
21.1.2 endorse it "Left address" or words of similar meaning and lodge it with
Australia Post.
21.2 No article that has been carried by registered post shall be lodged pursuant to clause
21.1.1 otherwise than for further carriage by registered post.
21.3 Where an article lodged pursuant to clause 21.1.1 appears to have been opened and
tampered with before it was so lodged, postage shall be payable on the further
carriage of the article as if it were an original carriage from the office at which it was
so lodged to the place of delivery.
21.4 Subject to clause 21.3, where an article lodged pursuant to clause 21.1.1:
21.4.1 is a parcel post article, an express post container or an express post parcel;
and
21.4.2 its further carriage would entail carriage from the office at which it is so
lodged to another office for delivery,
the amount payable for further carriage of the article shall be limited to the postage
as if the article were being carried as an original article and shall exclude any
registration or Extra Cover fee otherwise payable on such carriage.
21.5 Subject to clauses 21.3 and 21.4, no postage is payable on a further carriage effected
pursuant to this clause.
22 Sender's Prohibition on Redirection
22.1 Articles may be redirected unless the sender and Australia Post have entered into an
agreement whereby Australia Post has agreed to permit the sender to prohibit
redirection.
Australia Post Terms and Conditions 23