Australia Post Terms & Conditions

37.2 Where an article lodged pursuant to clause 37.1 does not comply with conditions
applicable at the time of lodgement as published by Australia Post delivery will not be
guaranteed in accordance with Clause 39.1.
37.3 Express post envelopes may be used only for the carriage of documents.
38 Express Post – Rates of postage
38.1 Postage payable for the carriage of an express post envelope, express post container
or express post platinum container shall be at the rates determined by Australia Post
for carriage by the express post service at the time the express post envelope,
express post container or express post platinum container was purchased.
38.2 Postage payable for the carriage of an express post parcel or express post platinum
parcel shall be calculated in accordance with the express post parcel rates
determined by Australia Post.
38.3 When, on lodgement of the article, the barcoded strip which indicates postage is no
longer intact or has been tampered with, postage at the prevailing rate shall be due
on the express post envelope, express post container or express post platinum
container and no account shall be taken for any amount of prepaid postage.
38.4 An express post article which does not comply with the conditions for carriage of the
express post service shall be carried at a rate of postage applicable to the article at
the time of lodgment. In assessing the applicable rate of postage, a credit shall be
given for postage prepaid on the article which shall be an amount equivalent to the
purchase price of a single like article at the time of lodgment. Where the amount
credited is less than the applicable rate of postage, the difference shall be affixed to
the article by postage stamp.
39 Express Post – Service standards
39.1 Australia Post guarantees delivery of express post articles within specified times
between specified places, when the article is lodged for carriage within Australia by
the specified posting times published by Australia Post.
39.2 An article that is lodged for carriage by the express post service between places
where either or both of which have not been specified in accordance with clause 39.1,
shall receive priority handling throughout its carriage but shall not be guaranteed
delivery within a specified time.
39.3 Except for postage rates specified in clause 38, an express post article shall be
governed by the conditions of the express post service prevailing at the time of
lodgment and not those conditions prevailing at the time the express post article was
purchased.
39.4 Delivery shall not be guaranteed by Australia Post under clause 39.1 and the article
may be deemed undeliverable and returned to the sender where:
Australia Post Terms and Conditions 32