Australia Post Terms & Conditions

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MISCELLANEOUS...................................................................................................................................... 28 31 Applying postmarks .............................................................................................................. 28 32 Use of private aerogrammes ............................................................................................. 23 PART B – DOMESTIC POSTAL SERVICES .................................................................................... 30 LETTER MAIL CARRIAGE ........................................................................................................................ 30 33 Air Mail ....................................................................................................................................... 30 PHILATELIC ................................................................................................................................................ 30 34 Philatelic sales and services ............................................................................................... 30 35 Overseas Philatelic services ............................................................................................... 30 36 Philatelic postmarking .......................................................................................................... 31 EXPRESS POST .......................................................................................................................................... 31 37 Express Post – General ........................................................................................................ 31 38 Express Post – Rates of Postage ...................................................................................... 32 39 Express Post – Service standards .................................................................................... 32 39A Delivery signature .................................................................................................................. 33 39B Express Post – Additional services ................................................................................... 33 40 Express Post – Failure to meet service standards ..................................................... 33 MISCELLANEOUS ..................................................................................................................................... 34 41 Seasonal Greeting Cards..................................................................................................... 34 42 Sale of stationery ................................................................................................................... 34 43 Key Return service ................................................................................................................. 35 44 Articles for the Blind service ............................................................................................... 35 44A Medical/Educational remote area parcel service ....................................................... 36 PART C – INTERNATIONAL POSTAL SERVICES.......................................................................... 38 PRELIMINARY ............................................................................................................................................ 38 45 Interpretation .......................................................................................................................... 38 46 Applicability of these Terms & Conditions to overseas mail ................................... 38 47 Customs documentation ..................................................................................................... 38 48 Availability of services .......................................................................................................... 38 PAYMENT OF POSTAGE ......................................................................................................................... 39 49 Sea Mail rates of postage ................................................................................................... 39 50 Air mail rates of postage ..................................................................................................... 39 51 Economy air rates of postage ........................................................................................... 39 52 International postage prepaid articles........................................................................... 39 53 International reply coupons ............................................................................................... 40 LODGMENT AND DELIVERY ISSUES ................................................................................................... 40 54 Instruction in respect of non-delivery of postal parcels ........................................... 40 55 Demurrage ............................................................................................................................... 40 56 Articles posted abroad by or on behalf of Australian residents ............................ 41 57 Articles posted abroad in a country where sender does not reside .................... 43 EXPRESS POST INTERNATIONAL–LETTERS .................................................................................... 44 58 Express Post International – General .............................................................................. 44 59 Express Post International-Letters – Rates of postage ........................................... 44 60 Express Post International-Letters –Service standards ........................................... 44
61 Express Post International-Letters –Failure to meet service standards ............ 45 PART D – PROHIBITED GOODS ..................................................................................................... 46 PROHIBITED AND DANGEROUS GOODS ........................................................................................... 46 62 Prohibited goods .................................................................................................................... 46 63 Poisons, drugs or medicine ................................................................................................. 48 64 Limited classes of dangerous goods which may be carried ................................... 48 65 Dangerous or prohibited goods declaration ................................................................ 49 66 Live creatures .......................................................................................................................... 50 PART E – LIMITATION OF AUSTRALIA POST’S LIABILITY ........................................................ 52 PRELIMINARY ............................................................................................................................................ 52 67 Interpretation .......................................................................................................................... 52 EXCLUSIONS AND LIMITATIONS .......................................................................................................... 52 68 Liability & Indemnity ............................................................................................................. 52 68A Liability & Indemnity ............................................................................................................. 52 68B No Liability for Indirect Loss .............................................................................................. 53 69 Limitation of Liability and Release and Indemnity ..................................................... 53 70 Force Majeure ......................................................................................................................... 53 71 Employee Representations ................................................................................................ 54 72 Merger ........................................................................................................................................ 54 COMPENSATION SCHEME ..................................................................................................................... 54 73 Amount of compensation .................................................................................................... 54 74 Exclusions ................................................................................................................................. 54 75 Notice of article subsequently found .............................................................................. 55 PROCESSING OF CLAIMS ....................................................................................................................... 55 76 Claim Form ............................................................................................................................... 55 77 Claimant .................................................................................................................................... 55 78 Time for claim .......................................................................................................................... 55 APPENDICES Appendix 1 Appendix 2 Appendix 3 Correct Addressing Standards Street Mail Service – Conditions of Delivery Packaging Requirements SCHEDULES Schedule 1 Extra Cover Service Terms and Conditions Schedule 2 Presort Letter Service Terms and Conditions Schedule 3 Unaddressed Delivery Service Terms and Conditions Schedule 4 ********** Schedule 5 Print Post Service Terms and Conditions Schedule 6 Local Delivery Service for Letter Mail Terms and Conditions Schedule 7 Reply Paid Service Terms and Conditions (Domestic and International Reply Paid services) Schedule 8 Change Of Address – Mail Redirection Service Terms and Conditions Schedule 9 Change Of Address – Mail Holding Service Terms and Conditions
Page 1 and 2: Australia Post Terms and Conditions
Page 3: Australia Post Terms and Conditions
Page 7 and 8: DICTIONARY In the Australia Post Te
Page 9 and 10: (iii) (iv) the number of articles i
Page 11 and 12: (xvi) - to another person where Aus
Page 13 and 14: international postage prepaid envel
Page 15 and 16: person means a legal person and inc
Page 17 and 18: (iv) (v) (vi) where an article does
Page 19 and 20: 4 Carriage of mail 4.1 Australia Po
Page 21 and 22: 10.5.1 the reply paid service; 10.5
Page 23 and 24: 15 The time at which postage is to
Page 25 and 26: 19.1.3 the application is made with
Page 27 and 28: 25 Refused articles 25.1 Where in t
Page 29 and 30: 28.7 Notwithstanding anything conta
Page 31 and 32: 31.3.3 may be applied and used at t
Page 33 and 34: 36 Philatelic postmarking 36.1 Subj
Page 35 and 36: 39.4.1 non-delivery or delivery is
Page 37 and 38: 42.5 For the purposes of clause 42.
Page 39 and 40: 44A.3.1. Eligible contents means: (
Page 41 and 42: PAYMENT OF POSTAGE 49 Sea Mail rate
Page 43 and 44: demurrage is payable on that articl
Page 45 and 46: 57 Articles posted abroad in a coun
Page 47 and 48: 61 Express Post International - Let
Page 49 and 50: (ii) (iii) resembling, or which may
Page 51 and 52: (i) (ii) (iii) (iv) addressed to a
Page 53 and 54: 66.4.3 if the article contains para
Page 55 and 56:
68A.1.1 68A.1.2 68A.1.3 68A.1.4 the
Page 57 and 58:
74.1.2 containing any other substan
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