Download IslingtonLife - Autumn 2012 - Islington Council
Download IslingtonLife - Autumn 2012 - Islington Council
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News<br />
New housing welcomed<br />
in Victorian style<br />
The standards<br />
you can expect<br />
Rydon’s Phil DeLaFosse, Darran Cooper and Andy Page with <strong>Islington</strong> Mayor Jilani<br />
Chowdhury (pictured second from right)<br />
Dozens of residents joined <strong>Islington</strong><br />
<strong>Council</strong>’s housing partner Hyde Group<br />
and construction contractor, Rydon,<br />
to mark the opening of Phase 2 of<br />
the Packington Estate redevelopment,<br />
N1.<br />
The Victorian-themed event in<br />
September was opened by <strong>Islington</strong><br />
Mayor Jilani Chowdhury. Gentlemen<br />
in top hats and frock coats and ladies<br />
in bustles and bonnets mingled with<br />
families who enjoyed carousel rides,<br />
traditional games and refreshments.<br />
The celebration marked the<br />
opening of The Arc, a development<br />
of 122 private and affordable homes<br />
with a new community centre<br />
and shops on the ground floor. It<br />
replaces 94 existing 1960s-built<br />
council flats.<br />
The ten year project to demolish<br />
and rebuild the Packington Estate’s<br />
539 homes started in 2007.<br />
When completed in 2017, it will<br />
have delivered 1,000 new homes,<br />
many for affordable rent.<br />
Top Good<br />
Food Borough<br />
For the second year running, <strong>Islington</strong><br />
has been named London’s “Top Good<br />
Food Borough”.<br />
Food charity Sustain looked at<br />
<strong>Islington</strong>’s record in areas such as<br />
providing high-quality school food and<br />
helping local people to grow food.<br />
<strong>Islington</strong> came out on top after close<br />
working between the council, public<br />
health team and voluntary sector.<br />
<strong>Islington</strong> <strong>Council</strong> is committed to<br />
providing quality customer service.<br />
We make the following promise:<br />
We will be fair in the way<br />
✓ we deliver services and treat<br />
everyone equally, with<br />
courtesy and respect<br />
We will provide polite,<br />
✓ welcoming and efficient<br />
services, that are accessible<br />
to all<br />
We will provide helpful<br />
✓ information and secure<br />
transactions on our website<br />
We will answer our phones<br />
✓ quickly and endeavour to deal<br />
with your enquiry or issue<br />
during your first call. If we<br />
can’t, we will call you back the<br />
next working day<br />
✓<br />
✓<br />
✓<br />
We will respond to your emails<br />
and letters in plain English<br />
within ten working days<br />
We will respond to your<br />
complaints within 21 days<br />
We will seek your feedback<br />
on the services we provide<br />
and publish the results on<br />
our website<br />
6
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