03.04.2014 Views

Good Practices in Tourism Awareness Programmes - Caribbean ...

Good Practices in Tourism Awareness Programmes - Caribbean ...

Good Practices in Tourism Awareness Programmes - Caribbean ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Programme Feedback/Results<br />

General Sector Tra<strong>in</strong><strong>in</strong>g: Certification / Accreditation programme<br />

Fifty-seven (57) participants were successful and ga<strong>in</strong>ed the American Hotel and Lodg<strong>in</strong>g<br />

(AH+LA) certificates and badges. Eighteen (18) attended the Food and Hygiene course, 14 sat<br />

the HACCP food hygiene certification Exam and 7 were successful.<br />

Montserrat Host Tra<strong>in</strong><strong>in</strong>g Programme<br />

To date more than 200 people have been positively <strong>in</strong>fluenced by the programme.<br />

Challenges/Areas for Improvement<br />

• Despite the enthusiasm, Montserrat has faced problems of limited facilitators to deliver the<br />

various topics and persons leav<strong>in</strong>g the island after they have received tra<strong>in</strong><strong>in</strong>g.<br />

• Due to a lack of facilitators, organizers had to rely on overseas facilitators and this made the<br />

programme very expensive.<br />

• In some cases, there is a lack of a central location to carry out tra<strong>in</strong><strong>in</strong>g.<br />

NB: Future projects <strong>in</strong>clude a ‘Tra<strong>in</strong> the Tra<strong>in</strong>er’ programme.<br />

CONTACT INFORMATION<br />

Ms. Rosetta West/Jad<strong>in</strong>e Glitzenhirn<br />

Co-ord<strong>in</strong>ators<br />

Montserrat <strong>Tourism</strong> Board<br />

#7 Farara Plaza, P.O.Box 7, Brades,<br />

MONTSERRAT<br />

Telephone: (664) 491-2230/ (664) 491-8730<br />

Fax: (664) 491-7430<br />

Email: rosetta.west@montserrattourism.ms<br />

<strong>Good</strong> <strong>Practices</strong> <strong>in</strong> <strong>Tourism</strong> <strong>Awareness</strong> <strong>Programmes</strong><br />

37

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!