Good Practices in Tourism Awareness Programmes - Caribbean ...
Good Practices in Tourism Awareness Programmes - Caribbean ...
Good Practices in Tourism Awareness Programmes - Caribbean ...
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Programme Feedback/Results<br />
General Sector Tra<strong>in</strong><strong>in</strong>g: Certification / Accreditation programme<br />
Fifty-seven (57) participants were successful and ga<strong>in</strong>ed the American Hotel and Lodg<strong>in</strong>g<br />
(AH+LA) certificates and badges. Eighteen (18) attended the Food and Hygiene course, 14 sat<br />
the HACCP food hygiene certification Exam and 7 were successful.<br />
Montserrat Host Tra<strong>in</strong><strong>in</strong>g Programme<br />
To date more than 200 people have been positively <strong>in</strong>fluenced by the programme.<br />
Challenges/Areas for Improvement<br />
• Despite the enthusiasm, Montserrat has faced problems of limited facilitators to deliver the<br />
various topics and persons leav<strong>in</strong>g the island after they have received tra<strong>in</strong><strong>in</strong>g.<br />
• Due to a lack of facilitators, organizers had to rely on overseas facilitators and this made the<br />
programme very expensive.<br />
• In some cases, there is a lack of a central location to carry out tra<strong>in</strong><strong>in</strong>g.<br />
NB: Future projects <strong>in</strong>clude a ‘Tra<strong>in</strong> the Tra<strong>in</strong>er’ programme.<br />
CONTACT INFORMATION<br />
Ms. Rosetta West/Jad<strong>in</strong>e Glitzenhirn<br />
Co-ord<strong>in</strong>ators<br />
Montserrat <strong>Tourism</strong> Board<br />
#7 Farara Plaza, P.O.Box 7, Brades,<br />
MONTSERRAT<br />
Telephone: (664) 491-2230/ (664) 491-8730<br />
Fax: (664) 491-7430<br />
Email: rosetta.west@montserrattourism.ms<br />
<strong>Good</strong> <strong>Practices</strong> <strong>in</strong> <strong>Tourism</strong> <strong>Awareness</strong> <strong>Programmes</strong><br />
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