LSM 815

e- commerce fulfillment
• Fulfillment involves communication with
customer about the order, delivering from a
supplier or DC to customer, providing status
information en route & follow up, it can include
payment, as part of the system.
• Fulfillment centers (FC) differ from DCs in the
order sizes.
• Ordinary DC deals with pallet or case unit loads;
• FC services individual product orders, often with a
wide variety items.