Report - London Borough of Hillingdon

0. SUMMARY
The Winter Service Operational Plan sets out the objectives for the London Borough of
Hillingdon’s winter service. The Plan details the organisational procedures, the winter weather
forecasts and the decision-making process (i.e. “when we grit”). It explains who is responsible
for the service delivery and sets out the required documentation and information recording
measures for performance and auditing procedures. The list of gritting routes and the process
of gritting treatments for those routes are provided together with the service delivery times. The
plant and equipment required for delivering the service, along with the support to maintain the
service are explained. The arrangements for purchasing, supply and storage of the salt and deicing
materials is provided. Operational communications and technical systems information are
detailed and information given regarding publicity and national contacts.
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