2010 Access Bank Annual Report and Accounts
2010 Access Bank Annual Report and Accounts
2010 Access Bank Annual Report and Accounts
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<strong>Annual</strong> <strong>Report</strong><br />
Introduction & Business Chairman & Chief Operating Our People Corporate Social<br />
Contents Overview Executive’s Review Review & Culture Responsibility<br />
Burundi Côte D’ivoire Democratic<br />
Republic Of<br />
The Congo<br />
Ghana<br />
Rw<strong>and</strong>a Sierra Leone The Gambia Zambia United<br />
Kingdom<br />
BUJUMBURA<br />
YAMOUSSOUKRO<br />
KINSHASA<br />
ACCRA<br />
KIGALI<br />
FREETOWN<br />
BANJUL<br />
LONDON<br />
LUSAKA<br />
Contribution to Group<br />
<strong>2010</strong><br />
Services offered<br />
– Current Account (Bif, USD,<br />
Euro: Lodgment & Withdrawal<br />
– Term Deposit Account:<br />
Fortune Plus<br />
– Savings Account: Kazoza Saving<br />
– Credit Facilities: Overdraft, Term<br />
Loan, Time Loan, Importation<br />
Lines, Documentary Credit<br />
– Leasing<br />
– Visa Cards<br />
– Diaspora<br />
– Transfer Facilities: Foreign<br />
Transfers<br />
– <strong>Bank</strong> Guarantees: Letter Of<br />
Credit, Term Loan, Bid Bond,<br />
Custom Bond, Performance<br />
Bond, Advance Payment<br />
Guarantee, Time Loan, Bills<br />
Discounting<br />
Contribution to Group<br />
<strong>2010</strong><br />
Services offered<br />
– <strong>Access</strong> PEL<br />
– <strong>Access</strong> Project<br />
– Call Deposit<br />
– Current Account<br />
– Savings Account<br />
– Call Deposit<br />
– Fixed Deposit<br />
Contribution to Group<br />
<strong>2010</strong><br />
6 5 2 3<br />
Services offered<br />
– <strong>Access</strong> Alerts<br />
– Savings Account<br />
– Current Account<br />
– Bullion/Cash Services<br />
– ATM<br />
– VISA Card<br />
– Western Union Transfer<br />
Contribution to Group<br />
<strong>2010</strong><br />
0.6% -11.1% -3.3% 8.04%<br />
Number of branches Number of branches Number of branches Number of branches<br />
Employees Employees Employees Employees<br />
114 121 70 108<br />
Customer accounts Customer accounts Customer accounts Customer accounts<br />
4,465 8,000 1,010 3,000<br />
Services offered<br />
– Savings & Current Account<br />
– <strong>Access</strong> Advantage<br />
– <strong>Access</strong> Premier<br />
– Mpower Biz<br />
– Mpower Salary<br />
– Solo Account<br />
– <strong>Access</strong> Online<br />
– Visa Card <strong>and</strong> ATM Services<br />
– Treasury & Investment Services<br />
– Trade Finance<br />
– Cash Management<br />
– Lending Services<br />
Contribution to Group<br />
<strong>2010</strong><br />
Contribution to Group<br />
<strong>2010</strong><br />
Contribution to Group<br />
<strong>2010</strong><br />
Contribution to Group<br />
<strong>2010</strong><br />
Contribution to Group<br />
<strong>2010</strong><br />
1.7% -0.4% -0.7% 0.03% -1.22%<br />
7 4 5 3 3<br />
Number of branches Number of branches Number of branches Number of branches Number of branches<br />
Employees Employees Employees Employees Employees<br />
135 28 150 152 60<br />
Customer accounts Customer accounts Customer accounts Customer accounts Customer accounts<br />
6,890 8,593 16,640 5,505 1,079<br />
Services offered<br />
– Current Account Individual<br />
– Current Account Corporate<br />
– St<strong>and</strong>ard Saving Account<br />
– Solo Kiddies Account<br />
– E-<strong>Bank</strong>ing (SMS, Internet<br />
& Email)<br />
– Western Union<br />
– Foreign Operations & Funds<br />
Transfer<br />
– Central Clearing<br />
– Credit Risk Management/<br />
Remedial Asset<br />
– Currency Trading/Treasury<br />
– Paying Tellers (Local & Foreign<br />
Currency<br />
Services offered<br />
– Savings A/C<br />
– Current A/C<br />
– ATM<br />
– Visa<br />
– Western Union Transfer<br />
– Solo A/C<br />
– Mpower Salary A/C<br />
– <strong>Access</strong> Advantage<br />
– E-statement<br />
– <strong>Access</strong> Alert<br />
– Investment <strong>Bank</strong>ing<br />
– Commercial <strong>Bank</strong>ing<br />
– Institutional <strong>Bank</strong>ing<br />
– Internet <strong>Bank</strong>ing<br />
Services offered<br />
– Current Account<br />
– <strong>Access</strong> Advantage Account<br />
– Mpower Biz Account<br />
– Call Account<br />
– <strong>Access</strong> Premier<br />
– Money Market Account<br />
– Savings Account<br />
– Kiddies Save Account<br />
– Savings Account - N/I (Islamic)<br />
– Term Deposits<br />
– <strong>Access</strong> Premier Plus<br />
– Collections Account<br />
– Domicilliary <strong>Accounts</strong><br />
– Collection Domicilliary Account<br />
– Matured Term Deposits<br />
Services offered<br />
– Personal, Business, Online <strong>and</strong><br />
Private <strong>Bank</strong>ing<br />
– Small Business Account<br />
– Institutional, Commercial <strong>and</strong><br />
Internet <strong>Bank</strong>ing<br />
– Payments & Collections<br />
– Treasury<br />
– SMS/Email Alert<br />
– <strong>Access</strong>pay<br />
– Visa Debit Card<br />
– Credit Card<br />
– M-Power Biz<br />
– <strong>Access</strong> Advantage <strong>and</strong> Premier<br />
– Solo<br />
– St<strong>and</strong>ard Savings Account<br />
– St<strong>and</strong>ard Current Account<br />
– Call Account<br />
– Fixed Deposit<br />
– Domicilliary Account<br />
Services offered<br />
– Trade Finance Service<br />
– Commercial <strong>Bank</strong>ing<br />
– Property Loans<br />
– Private <strong>Bank</strong><br />
– Internet <strong>Bank</strong>ing<br />
– Current Account<br />
– Notice Deposit Account<br />
– Business Account<br />
– ATM<br />
– Savings Account<br />
2 OF 2<br />
<strong>Access</strong> <strong>Bank</strong> Plc<br />
<strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2010</strong>