2010 Access Bank Annual Report and Accounts

Annual Report
Introduction & Business Chairman & Chief Operating Our People Corporate Social
Contents Overview Executive’s Review Review & Culture Responsibility
People are the core of Access Bank’s
identity as a responsible organisation.
Our human resource management practices
are designed to create an inclusive work
environment that accommodates the needs
of each individual employee.
We encourage a sense of ownership in all
aspects of our business, develop requisite
professional and ethical behavioural standards,
deliver superior client service, embrace sound
financial discipline and recognise and reward
good performance. Our objective is to have
well-motivated staff that experience career
satisfaction and take pride in working for a
respected organisation that offers progressive
career development at an individual level.
Recruitment and talent management
As a merit-driven organisation, Access Bank is
committed to providing equality in employment
for all levels of staff. We have put a number of
global processes and programmes in place to
capture and develop talent from graduate entry
to the most senior levels of the organisation.
At entry-level positions, we are interested in
young, energetic, result-oriented and highly
intelligent individuals with a proven passion for
joining a team of driven and high performing
professionals. Their career journey begins with
four months’ intensive training at the Banking
School of Excellence where our stars are
identified. This helps to reinforce the culture of
Access Bank and ensures our people develop
the capability needed for business sustainability.
At the experienced hire level, we look for
ambitious, self motivated individuals with
leadership qualities and capabilities, inspired
and ready to harness their potential in order to
consistently exceed customer expectations.
Recruitment is achieved via a web based
e-recruitment portal which provides a platform
for equality and transparency throughout
the process. At the Access Bank School of
Banking Excellence, the performance of each
trainee is set against clear and objectively
defined benchmarks. The level of performance
against these benchmark(s) determines the
trainees’ absorption into the organisation and
subsequent performance evaluation.
Nanno Kleiterp, FMO Chief Executive Officer and other FMO Senior Executives with
Joyce Dimkpa, one of the Bank’s Key Talents. She’s the 4th Access Bank employee to
undergo a one-year full time secondment to the FMO.
1 OF 2
Access Bank Plc
Annual Report and Accounts 2010