Booklet WCY 29 Mei 2013 1 - MPC

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INDUSTRIES’ PERSPECTIVES YBhg. Tan Sri Azman Shah Dato' Seri Harun PEMUDAH Member, President of Malaysian Employers Federation & Member of <strong>MPC</strong> Board of Directors There are many programmes such as the transformation programmes (ETP & GTP) by PEMANDU, as well as initiatives to facilitate business by PEMUDAH and also through various government agencies at all levels. Implementation of these programmes and initiatives could be further hastened and this requires faster response from a more quality and knowledgeable workforce. The Business Efficiency performance improved by two rungs to 4 th from 6 th , and this is commendable. The Business community has done a fair good response, in providing relevant inputs in various discussions forums throughout the year. Again here, human resource in terms of productivity levels is an issue. Human capital development could further equip the private sector employees to create more value. In terms of Government Efficiency which has dropped 2 places, there is a need to have a quicker response to the public. The international community has been quick to provide feedback and suggestions to improve efficiency. However, there appears to be a gap between suggestions given and the rate of implementation. Enforcement of decisions are slow to filter down to the operational level. This has been a bone of contention with the private sector. Although information through the social media, ICT platforms, newsletters in printed and/ or electronic format are available, the public may still not be aware. Outreach through the various media has to be intensified to ensure that the latest developments, initiatives and programmes to enhance efficiency are effectively transmitted. 30
INDUSTRIES’ PERSPECTIVES YBhg. Dato' Pardip Kumar Kukreja Immediate Past President Malaysian Associated Indian Chambers of Commerce & Industry (MAICCI) & Chairman, PEMUDAH of Focus Group on Private Sector Efficiency and Accountability towards Consumerism There is only one way for us to further improve our competitiveness ranking, i.e. to take this matter seriously and to keep the pressure on the system to ensure improvements are being done. All stakeholders must be accountable. We must build a culture of INITIATIVE in the system, instead of a culture of INCENTIVE. The impact is huge. Absolutely huge. Investors will go to either the most efficient countries (Singapore, Hong Kong) or the countries with the cheapest labour (Myanmar, Indonesia, Vietnam). We are neither at the moment. We certainly cannot offer the cheapest labour but we can surely offer to be the most efficient. That is where we should be heading. To sustain the competitiveness, the Government will need to do a few things. Firstly, the quality of education must be stepped up really fast. High Quality Primary and Secondary education is the foundation of Good Human Capital. Secondly, we must be able to sell in the Government Transformation Program to all levels of the Government Service, especially the front line. The impact and the understanding of the need for this change at the front line is still wanting. At the higher levels we are fine. And last but not least in this sector, the pay scale of the Government sector must move up to attract talent and also to eradicate corruption. Human Capital is the Key to Business Efficiency. There must be a continuous search for best talent. We must even encourage foreign talent at the Mid-Level Management. A ratio of about 25% allowance for foreign talent can be considered. Inculcating a higher level of business ethics is another way. The quality of service at our retail level is wanting. We must step up the Human Capital development in this area. We are a destination to almost 23 million tourists a year. This sector if well nurtured, it has great potential for economic benefits to the nation. 31
Page 2 and 3: CONTENTS World Competitiveness Year
Page 4 and 5: 3. The WCY is recognised as the lea
Page 6 and 7: Table 1: Top 15 Countries of the Wo
Page 8 and 9: 14. Business Efficiency which measu
Page 10 and 11: MALAYSIA’S PERFORMANCE IN THE 4 C
Page 12 and 13: growth and stable employment prospe
Page 14 and 15: Among the criteria in the top 10 po
Page 16 and 17: capacity of the financial sector in
Page 20 and 21: employees. The Government has intro
Page 24 and 25: solar power as a means to reduce sc
Page 26 and 27: ensuring a higher standard of educa
Page 28 and 29: Malaysia on Track to Become High In
Page 32 and 33: INDUSTRIES’ PERSPECTIVES YBhg. Da
Page 34 and 35: THE WORLD COMPETITIVENESS SCOREBOAR
Page 36 and 37: Appendix 3 COMPETITIVENESS RANKINGS
Page 38 and 39: Appendix 5 CHARACTERISTICS OF MOST
Page 40 and 41: THE METHODOLOGY OF COMPUTING THE RA
Page 42 and 43: By 1997, the world of competitivene
Page 44: For further information on the Worl

Booklet WCY 29 Mei 2013 1 - MPC

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