Booklet WCY 29 Mei 2013 1 - MPC
Booklet WCY 29 Mei 2013 1 - MPC
Booklet WCY 29 Mei 2013 1 - MPC
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INDUSTRIES’ PERSPECTIVES<br />
YBhg. Dato' Pardip Kumar Kukreja<br />
Immediate Past President Malaysian Associated Indian<br />
Chambers of Commerce & Industry (MAICCI) &<br />
Chairman, PEMUDAH of Focus Group on Private Sector<br />
Efficiency and Accountability towards Consumerism<br />
There is only one way for us to further improve our competitiveness ranking, i.e. to take this<br />
matter seriously and to keep the pressure on the system to ensure improvements are being done.<br />
All stakeholders must be accountable. We must build a culture of INITIATIVE in the system,<br />
instead of a culture of INCENTIVE.<br />
The impact is huge. Absolutely huge. Investors will go to either the most efficient countries<br />
(Singapore, Hong Kong) or the countries with the cheapest labour (Myanmar, Indonesia,<br />
Vietnam). We are neither at the moment. We certainly cannot offer the cheapest labour but we<br />
can surely offer to be the most efficient. That is where we should be heading.<br />
To sustain the competitiveness, the Government will need to do a few things. Firstly, the quality<br />
of education must be stepped up really fast. High Quality Primary and Secondary education is the<br />
foundation of Good Human Capital. Secondly, we must be able to sell in the Government<br />
Transformation Program to all levels of the Government Service, especially the front line. The<br />
impact and the understanding of the need for this change at the front line is still wanting. At the<br />
higher levels we are fine. And last but not least in this sector, the pay scale of the Government<br />
sector must move up to attract talent and also to eradicate corruption.<br />
Human Capital is the Key to Business Efficiency. There must be a continuous search for best<br />
talent. We must even encourage foreign talent at the Mid-Level Management. A ratio of about<br />
25% allowance for foreign talent can be considered. Inculcating a higher level of business ethics<br />
is another way. The quality of service at our retail level is wanting. We must step up the Human<br />
Capital development in this area. We are a destination to almost 23 million tourists a year. This<br />
sector if well nurtured, it has great potential for economic benefits to the nation.<br />
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